FCC Calls Out for "Bill Shock" Complaints
May 20, 2010, 4:25 PM by Philip Berne
On its official Twitter feed, the Federal Communications Commission asked users to submit complaints about unusually high and unexpected cell phone bills. The Commission specifically cited Verizon Wireless' recent forgiveness of a Boston-area man's $18,000 cell phone bill as an example. Wireless customers can submit complaints to the FCC's Consumer Affairs Bureau Web site. Recent reports suggest the FCC is mulling a "Bill Shock" warning system that would notify customers when a monthly bill runs unusually high.
Houses Passes Bill that Could Cripple FCC's Net Neutrality Rules
The U.S. House of Representatives today passed bill HR 2666, which could interfere with the FCC's ability to enforce net neutrality provisions.
FCC Publishes New Consumer Help Site
The FCC today revealed a new web site meant to help consumers better connect with the agency. According to the FCC, the site has been streamlined and offers an easier-to-use complaint filing system.
FTC to Reimburse AT&T Customers $88M In Cramming Fees
The U.S. Federal Trade Commission today laid out plans to return some $88 million in cash to wronged AT&T customers.
Phone-Unlocking Bill Clears Congress, Goes to Obama
The U.S. House of Representatives today unanimously passed bill S517, which makes it legal once again for consumers to unlock their cell phones.
US Cellular has their customer's backs!
Federal Child Care