On its official Twitter feed, the Federal Communications Commission asked users to submit complaints about unusually high and unexpected cell phone bills. The Commission specifically cited Verizon Wireless' recent forgiveness of a Boston-area man's $18,000 cell phone bill as an example. Wireless customers can submit complaints to the FCC's Consumer Affairs Bureau Web site. Recent reports suggest the FCC is mulling a "Bill Shock" warning system that would notify customers when a monthly bill runs unusually high.
if we had responsibility we wouldn't be able to say "I didnt kill that guy, the gun did. If I didnt have access to a gun he would still be alive!" or "It wasnt my fault the Bar kept selling me drinks!" or (my favorite) "I am sorry I slept with all tho... (continues)
There is a gray area that both sides tend to ignore. I am anti-big gov as the next guy, but the carriers also must step up and share the responsibility. Between mis-information and ignorant users, there is a huge gap that is left unfilled. I do not ... (continues)
There's this thing called PERSONAL RESPONSIBILITY isn't there?! All cell phone carriers have self service options for you to monitor your usage. If everyone followed the rules there would be no "Bill Shock."