FCC Calls Out for "Bill Shock" Complaints
May 20, 2010, 4:25 PM by Philip Berne
On its official Twitter feed, the Federal Communications Commission asked users to submit complaints about unusually high and unexpected cell phone bills. The Commission specifically cited Verizon Wireless' recent forgiveness of a Boston-area man's $18,000 cell phone bill as an example. Wireless customers can submit complaints to the FCC's Consumer Affairs Bureau Web site. Recent reports suggest the FCC is mulling a "Bill Shock" warning system that would notify customers when a monthly bill runs unusually high.
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