FCC Task Force Tackles AT&T, Google, Sprint, T-Mobile, Verizon
Jan 26, 2010, 2:00 PM by Eric M. Zeman
Today the Federal Communications Commission sent letters of inquiry to all four national wireless network operators -- AT&T, Sprint, T-Mobile and Verizon Wireless -- and Google over the use of early termination fees. The investigation is being headed by the FCC's new Consumer Task Force. FCC chairman Julius Genachowski said, "I commend the Commission staff for its ongoing and proactive examination of the consumer experience in the wireless marketplace. This inquiry is the first action by the FCC's Consumer Task Force, which was launched last week to tackle these kinds of issues. I look forward to reviewing the responses to the letters and the recommendations from staff regarding next steps." The FCC inquired into Verizon Wireless' recent ETF increase from $175 to $350 late last year and said that Verizon's answers about marketing and customer acquisition costs were troubling. Google was named because of the ETF it charges for Nexus One customers who choose to break their contracts.
This forum is closed.