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FCC Not Satisfied with Verizon's ETF Explanation

Article Comments  100+  

Dec 23, 2009, 10:36 PM   by Eric M. Zeman   @phonescooper

Mignon Clyburn, a member of the Federal Communications Commission, has called Verizon's official response to the FCC's query into the companies' recently revised early termination fees "unsatisfying" and "troubling." In November, Verizon Wireless doubled the ETFs for advanced devices from $175 to $350. Verizon explained that it loses money on customers who choose to break their contract as late as the 23rd month. It said the new ETFs offset the higher cost of the devices, and that it is being used to cover advertising and marketing costs associated with customer acquisition. "Consumers already pay high monthly fees for voice and data designed to cover the costs of doing business," Clyburn said. "It is hard for me to believe that the public interest is being well served." The FCC also points out that Verizon's explanation of erroneously charged data fees does not mesh with consumer complaints. The FCC plans to investigate the matter further when it reconvenes in 2010.

more info at BusinessWeek »



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Subject Author Date
Oh Really? mcfadonna Dec 26, 2009, 10:42 AM
I work for VZW, here's how I see it qcjl84 Dec 24, 2009, 3:33 AM
T-MO has it right. Mektah Dec 24, 2009, 1:47 AM
Hopeful Azeron Jan 4, 2010, 10:37 AM
FCC needs to stay out of business Celling_it Dec 23, 2009, 11:56 PM
I'm not sure if this has been explained properly... exnizzle Dec 29, 2009, 8:12 PM
The *ACTUAL STORY* behind Verizon's higher ETF's.... For those who think you can just pay full price bluecoyote Dec 24, 2009, 12:39 PM
Prepaid it's not just for the credit challenged anymore. stephen5688 Dec 29, 2009, 3:17 PM
AT&T is going to do the SAME thing texaswireless Dec 29, 2009, 1:36 AM
The ETF is there for a good reason phoneman29 Dec 24, 2009, 11:27 AM
verizon is lame!!! snowbdr89 Dec 26, 2009, 8:46 PM
Is it $350 per line even on business account???? arich97 Dec 28, 2009, 5:46 PM
Missing the point. Slammer Dec 28, 2009, 5:42 PM
Verizon is strong arming anyone, if you allow it. info411 Dec 24, 2009, 1:29 AM
Over 125 responses............... Mark_S Dec 25, 2009, 5:23 PM
The FCC makes a great point..... jvp3 Dec 23, 2009, 11:16 PM
It's about damn time HARRISON311 Dec 27, 2009, 12:09 PM
Question of the year..... paddyoc Dec 24, 2009, 12:28 PM
Which is faster... ads1525 Dec 26, 2009, 7:04 PM
Help me understand Multi-Tasker Dec 24, 2009, 9:09 PM
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