Verizon Responds to FCC On ETFs and Data Fees
Dec 18, 2009, 2:46 PM by Eric M. Zeman
Verizon Wireless has filed a lengthy response to the Federal Communications Commission's inquiry into Verizon's recent changes to its ETF policy. The FCC asked Verizon to explain the reasoning behind the increase in early termination fees from $175 to $350 for what Verizon terms "advanced devices." Verizon claims that this increased ETF helps the company to offer more capable handsets at lower upfront costs, and to reduce its losses if/when a customer chooses to leave their contract early. Verizon insists that it still looses money on customers who choose to cancel their contracts during the 23rd month, during which time they would still owe $120 ETF under these new rules. Verizon believes that its advertising and marketing collateral are sufficient to make sure customers are informed of these policies. Verizon also responded to the FCC's questions about minimum data usage fees. Contrary to what customers report, Verizon claims that simply opening the mobile browser on a phone does not incur any charges. Charges are only levied against users who navigate away from the Verizon Wireless home page and access other information, applications or services. Data is charged at $1.99 per megabyte.
from Verizon Wireless
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