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AT&T Asks Its Customers to Become Unpaid Network Testers

Article Comments  100+  

Dec 7, 2009, 10:40 AM   by Eric M. Zeman
updated Dec 7, 2009, 11:04 AM

AT&T has released a new application for the iPhone called "Mark the Spot." The free application will allow iPhone users to provide AT&T with feedback about their network experiences via reports. Users can report dropped calls, failed calls, no coverage, data failure and poor voice quality, and rate how often these occur (once, seldom, often, or always). Users reports will be send to AT&T, and the customer will receive an SMS message acknowledging that the message was received. AT&T says this information gathered by users of this application will help it to provide "the best network experience possible." Mark the Spot works with iPhones running system software 3.0 and higher.

more info at AT&T / Apple »

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Subject Author Date
Why is it a manual process? BluetoothGuy Dec 7, 2009, 1:16 PM
What I find funny miacol Dec 7, 2009, 8:21 PM
So in other words, AT&T uses crowd-sourcing to improve their network and you complain.... bluecoyote Dec 8, 2009, 2:19 PM
C'Mon with the article title... SockMonkey Dec 7, 2009, 11:39 AM
Very Happy ccareatatt Dec 7, 2009, 11:14 AM
Largest Phone Selection? Bear63 Dec 7, 2009, 4:20 PM
I love how... GeeksAreBest Dec 8, 2009, 9:28 AM
Unpaid Morons Mark_S Dec 7, 2009, 4:50 PM
Boy AT&T shows us how stupid they are again khouston4 Dec 7, 2009, 4:41 PM
At least now they'll know who the whiners are island-guy Dec 7, 2009, 2:10 PM
There is an app for that? acculabs Dec 7, 2009, 1:39 PM
why stop there.... dshearn Dec 7, 2009, 3:05 PM
So... crood Dec 7, 2009, 11:05 AM
  • Re: So... by ccareatatt   Dec 7, 2009, 11:10 AM
  • Re: So... by Rhino1   Dec 7, 2009, 12:13 PM
    • Re: So... by flagrantmisuse   Dec 7, 2009, 1:12 PM
False hope is better then none. Disrespect Dec 7, 2009, 11:05 AM
 
 
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