U.S. Cellular Now Offering Overage Protection
U.S. Cellular recently announced a new program that will alert its customers when they are approaching or have reached their limit for voice minutes and/or messaging. Users must sign up for the program, which will evaluate usage each night. It will offer both preventative alerts and overage alerts. Users will receive a text message when they have reached 75% of their minutes or text messages, and another when they reach 100%. The Overage Protection service is free to use.
No answer to pure irresponsibility and negligence
not a good idea.
just my opinion
Say bye bye to job security
So a "Major" feature like this could significantly drop the numbers in Que which will result in layoffs. DON'T DO IT SPRINT!!!
Customers now know when they're going to exceed their minutes. As a result, they call Care to change their plan to a higher option to avoid overage charges. Happy customer! Happy customer then calls a couple mon...