U.S. Cellular Now Offering Overage Protection
U.S. Cellular recently announced a new program that will alert its customers when they are approaching or have reached their limit for voice minutes and/or messaging. Users must sign up for the program, which will evaluate usage each night. It will offer both preventative alerts and overage alerts. Users will receive a text message when they have reached 75% of their minutes or text messages, and another when they reach 100%. The Overage Protection service is free to use.
RingPlus To Offer Free Phone Service
RingPlus today announced a new mobile phone service plan that is ad-supported, but completely free to the customer. The ads take the form of ringback tones, which RingPlus customers hear on outbound voice calls, after dialing but before the other party picks up.
HTC's One M9 to Include Free 'Uh Oh' Insurance
HTC today announced Uh Oh Protection for the One M9, a program that will provide owners with a free replacement device if the M9 is damaged. Uh Oh Protection comes with the M9 automatically; customers won't need to sign up for it, but it is limited to the U.S.
Assurance Wireless Offers More Minutes and Messages
Assurance Wireless today improved its offering to low-income Americans. Specifically, the company is offering new customers unlimited text messaging with their plan.
AT&T's Mobile Share Advantage Plans Drop Overages
AT&T today announced new service plans for multiple lines that do away with overage charges. The Mobile Share Advantage program includes unlimited talk and text in the U.S., Canada, and Mexico, rollover data, sharable data, mobile hotspot, and unlimited texting to more than 120 other countries.
No answer to pure irresponsibility and negligence
not a good idea.
just my opinion
Say bye bye to job security
So a "Major" feature like this could significantly drop the numbers in Que which will result in layoffs. DON'T DO IT SPRINT!!!
Customers now know when they're going to exceed their minutes. As a result, they call Care to change their plan to a higher option to avoid overage charges. Happy customer! Happy customer then calls a couple mon...