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Sprint Says No Change In Its ETF Policy

Article Comments  100+  

Nov 5, 2009, 4:36 PM   by Eric M. Zeman   @phonescooper

In response to Verizon's move to double early termination fees from $175 to $350 for advanced devices, Sprint said that it is keeping its ETF policy unchanged.

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Comments

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This forum is closed.

Azeron

Nov 5, 2009, 5:37 PM

Nice PR Move

I admit that I am surprised, but if they can make it stick, this might win some subs for them. It should be noted that when Verizon dropped the Unlimited Plan (with AT&T and T-Mobile following their lead the same day) Sprint claimed it was not going to match. Next week they dropped Simply Everything. (Exceeding is not matching I suppose) I still think they should go foe Unlimited Talk for $60 and Unlimited Talk and Text for $70 but they're not listening to me.
Sprint did NOT drop the simply Everything plan..they expanded it to include free mobile to mobile to every cell phone in the country..

T-Mobile,att and Verizon also haven't dropped their unlimited plans. Where do you get your info?
...
I was looking for a serious post about this but, everything is half mixed comments. I just want to say that this is a Great Title. This is a Great PR Move. As long as Sprint stands by this, this is basically a direct attack at Verizon. I luv it. "Brin...
(continues)
deezy17

Nov 5, 2009, 9:30 PM

Thank Jesus, Allah, Buddha And Jehova!!!

Man I'm so glad they didn't match Verizon! I expect that every move a successful company makes they will blindly follow suit hoping to be like them. This would have really p!ssed people off cause I know Verizon customers are fuming over this now. I don't need anymore people to call me and complain about the ETF I'm in Billing at a Sprint call center I get enough bullsh*t on a daily basis Eh? Alos to all of you Sprint Customers and Former Customers we are making Great strides in Customer Service Trust me to my great displeasure cause they are drilling us daily even us WHO DO HELP AND GIVE GREAT SERVICE LIKE ME SO BE HAPPY DAMMIT
Most verizon customers have no idea about this change, and a lot of the ones that are pissed don't understand it.
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Sprint customers care about ETF's because they want to leave sprint. Sprint doesn't need to raise ETFs because it would only apply to new contracts anyway, and have you seen how many new customers sprint adds every quarter?

Most Verizon customers r...
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Slammer

Nov 6, 2009, 11:44 AM

It just keeps getting better.

So as I sit here writing this and anxious people are waiting in line for the Droid, Verizon doubles their tethering cost for the Droid for unsuspecting subscribers ready to sign.

Let's see here:
Verizon revenues down almost 20
percent.

Verizon draws huge attention to their network size compared to the number 2 carrier.

Verizon announces major hype on new devices.

Verizon doubles tethering rates as customers wait in line for new hyped device.

Verizon doubles ETF on hyped device and Smartphones.

No one can possibly justify how this looks. Bait and jail. Can you hear me now?

I feel very confident with my choice in staying with Sprint as my carrier.
I really dont see the problem as long as there is choices.

I dont care that verizon has done all that, Hell Im with Sprint. Cool

If Sprint decided to jack their prices up 30% It would more then likely not be retro-active on contracts prior to tha...
(continues)
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Get your facts straight. The tethering option is the same cost for the Droid as it is for any other PDA/BlackBerry/Smartphone.
...
Tethering on any smartphone/pda on verizon's network: $30

The ONLY exception to this is if you have an Enterprise service (like BES). Since you are already paying $45 for data, tethering is $15.

Smartphone + tethering always is 60.

If someo...
(continues)
mrpmpfan

Nov 6, 2009, 6:37 AM

Who cares?

Verizon can make their ETF $1000, guess what the only people who need to worry are the pieces of garbage that get a smart phone on a severe discount and cut in run when their bill gets high.

I plan on sticking through my contract and even re-upping my contract for a new phone when time comes. Why? Because Verizon works the best in my area and all my friends and family our on Verizon.

Sprint thinks it will save itself with slashing prices but there has to be a reason why they and t-mobile are the only ones doing so.
I would sign a three year contract with a $2000 ETF if I could get an LTE iphone on Verizon. Until then... *Sigh* I'll sit and wait. None of these fancy smartphones will tempt me.
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bluecoyote

Nov 5, 2009, 7:30 PM

Don't Tell Menno....

Menno could've sworn every carrier was going to repeat VZW's "F U" to their customers!
1. This is one carrier
2. It is one day after

Where is it written that carriers never change their mind?
...
kabukijoe

Nov 6, 2009, 1:11 AM

No change probably because its unnecissary

I think Verizon made the move to try and keep people from porting out to get a better deal and used the whole "people canceling and selling phones for profit" excuse so it wouldn't sound bad.
I saw a chart from an ATT rep that showed port ins from other carriers and the number of people porting from verizon was through the roof, topped all other carriers by a landslide.
Why would they have to do this to keep people from ripping them off for phones, they've always had expensive phones and their earnings show that this is obviously not an issue, and chances are the few that are doing this simply wont pay the ETF anyways.
Wow! Double post and still no spell check? It's free you know.
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Well if you don't pay the ETF doesn't that fuq up your credit? Personally I value good credit, my score is over 730.
...
flip mode

Nov 5, 2009, 8:27 PM

My problems with Sprint...

Sprint ripped me off.

Sprint ripped off the family members I brought to them.

Sprint ripped off the friends I brought to them.

Sprint banned me from writing them anymore checks on account of some illegal alien working in customer service who told me the max hold on a check is 7 days when if fact its only 5.

Sprint made me wait for hours in their stores because I was having phone problems or account issues.

Sprint has obnoxious foreign people and hoodrats with attitudes in their call centers.

It's sad how a network with such potential could be so badly cursed. Give me 3 months as CEO of Sprint and I bet verizon would kissing my a$$ out of respect.

When it comes to performance of networks even though I now have at&t. Spri...
(continues)
BTW, Sprint no longer has out of country customer service, all USA now..
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What you described is common among all providers. I have sold them all and have heard the same stories about all of them. It's just acceptable for Verizon or AT&T to behave the very same way.
Slammer

Nov 5, 2009, 6:12 PM

So there I am...

At the Sprint store with two of my friends to refer them to Sprint from Verizon to take advantage of the Anymobile, Anytime plan. While we were waiting, I noticed 3 people waiting next. 2 had voyagers, the other an EnV. They were there for the same thing. They had heard from friends of theirs on how the CS has improved, They figured this was a good time to switch back and take advantage of the plan.

I have contended that Sprint is on the rise again and as contracts run out from the ones that bailed, Some will be back. It felt good seeing this. Sprint deserves credit for pressing forward. They have become smartphone depot, CS has returned to excellent, Their plans are some of the best in the industry and for them to not follow suit with th...
(continues)
Whatever! yet their third quarter numbers were horrendous! Sprint is not on the rise they're on par for sucking more than ever.
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Zoltar

Nov 5, 2009, 8:51 PM

Translation....

Sprint Says No Change In Its ETF Policy = Feel free to buy a smartphone on a BOGO or other offer, sell the phone on Ebay, cancel your service and make a nice profit. (even after the $200 ETF!)
True, but tack on what I, as an indirect dealer will charge you if you don't keep it at least 90 days..$250..
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teedawgg

Nov 6, 2009, 7:23 AM

Wow.

I don't have Sprint or Verizon, but that is wrong to do any way you look at it... there should be no ETA fee in the first place, and if there is it should only be $35...
So... if a carrier gives you a $300 subsidy on a smartphone for a 2 year contract, and then you bail after 1 month, you're saying that you should only be charged $35? How is that fair to the carrier? Everyone would start ripping them off! You should b...
(continues)
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kabukijoe

Nov 6, 2009, 1:06 AM

No change probably because its unnecissary

I think Verizon made the move to try and keep people from porting out to get a better deal and used the whole "people canceling and selling phones for profit" excuse so it wouldn't sound bad.
I saw a chart from an att rep that showed port ins from other carriers and the number of people porting from verizon was through the roof, topped all other carriers by a landslide.
Why would they have to do this to keep people from ripping them off for phones, their earnings show that its obviously not an issue, and chances are the few that are doing that simply wont pay the ETF anyways.
Cellenator

Nov 5, 2009, 4:39 PM

Laughable

We get it sprint you have bigger things to worry about! Thanks for the PR we were all holding our breaths.
Cellenator said:
We get it sprint you have bigger things to worry about! Thanks for the PR we were all holding our breaths.


Ha! Yup. Sprint can't afford to pull a Verizon and raise their ETF's. They're bleeding cust...
(continues)
VZW is having to subsidize more costly devices right? Plus they are pushing for 4G so they might need to keep prices kinda high.

I just want to see the att press release.
they also typically discount their phones less and their ETF is already 200 (25 more)
cellenator did sprint rape you or something as a little boy? you have been flaming them for like 3 years now and i just cannot figure out why you hate sprint so much
...
No kidding. Sprint has the best phone discounts and lowest plan prices of the top 3 and still 5 times better 3g coverage than att.
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