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T-Mobile Says It Has Recovered Most Sidekick User Data

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Oct 15, 2009, 7:56 AM   by Eric M. Zeman   @phonescooper

Today T-Mobile posted a message in its Sidekick forums announcing that it has recovered most of the user data that was feared lost over the weekend. In the statement, T-Mobile says, "We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage. We plan to begin restoring users’ personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible." T-Mobile says the problem was caused by system failure that wiped out information in its core database and the back-up. Microsoft rebuilt the database one step at a time and was able to recover data as it went. T-Mobile asks that users who did experience data loss continue to check in with the T-Mobile forums for more information.

more info at T-Mobile »



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