T-Mobile Attempts to Make Amends with Sidekick Customers
This evening, T-Mobile USA issued another statement concerning the loss of its Sidekick users' personal data. T-Mobile says its Sidekick data service has been fully restored and that the company and its partners Microsoft/Danger are doing everything they can to determine the cause of the problems. T-Mobile noted that it now appears possible that some end user data may be recoverable. It will continue to post updates and inform users as its efforts continue. To those customers who have experienced what T-Mobile calls a "significant and permanent loss of personal content," T-Mobile will be sending a $100 customer appreciation card in addition to the one-month credit of Sidekick data services. The card can be used towards any T-Mobile good or service. More details about the customer appreciation card will be sent to the affected customers some time in the next two weeks.
T-Mobile Updates Coverage Map with Customer Data
T-Mobile today unveiled a new coverage map that it claims is far more accurate than the maps offered by its competitors. T-Mobile is populating the map with data generated by its own customers.
Comcast Details Mobile Phone Service as Xfinity Mobile
Comcast today revealed details of its forthcoming Xfinity Mobile phone service. The company will use Verizon's 4G LTE network for the service, using an existing MVNO agreement.
T-Mobile Customer Data Exposed in Hack
T-Mobile today said the personal data of some 15 million customers and applicants was lifted through a hack of Experian, a third-party credit agency that performs services for T-Mobile. According to T-Mobile, the hack exposed customer and potential customer records, including names, addresses, birthdates, and social security numbers between September 2013 and September 2015.
T-Mobile Intros Rollover Data, Called Data Stash
T-Mobile today announced Data Stash, a way for customers to retain unused data from month-to-month. Rather than allow unused data to expire, T-Mobile will let customers keep access to that data for up to a year.
AT&T to Use Phone Location Data to Help Curb Fraud
AT&T today announced a trial that will see the company use customer location data to help credit card companies make better decisions about whether to decline or approve certain international transactions. The pilot, which kicks off this summer, follows a similar one being tested by MasterCard and Syniverse.
T-Mobile should work more on its archaic 3G and even 2G coverage before anything else.
Crap.....Crap & More Crap
Full Statement from T-Mobile
Dear valued T-Mobile Sidekick customers:
We are thankful for your continued patience as Microsoft/Danger continues to work on preserving platform stability and restoring all services for our Sidekick customers. We have made significant progress this past weekend, restoring services to virtually every customer. Microsoft/Danger has teams of experts in place who are working around-the-clock to ensure this stability is maintained.
Regarding those of you who have lost personal content, T-Mobile and Microsoft/Danger continue to do all we can to recover and return any lost information. Recent efforts indicate the prospects of recovering some lost content may now be po...
If a person decides to buy another phone that cost more than 100 dollars, they ...