T-Mobile Attempts to Make Amends with Sidekick Customers
This evening, T-Mobile USA issued another statement concerning the loss of its Sidekick users' personal data. T-Mobile says its Sidekick data service has been fully restored and that the company and its partners Microsoft/Danger are doing everything they can to determine the cause of the problems. T-Mobile noted that it now appears possible that some end user data may be recoverable. It will continue to post updates and inform users as its efforts continue. To those customers who have experienced what T-Mobile calls a "significant and permanent loss of personal content," T-Mobile will be sending a $100 customer appreciation card in addition to the one-month credit of Sidekick data services. The card can be used towards any T-Mobile good or service. More details about the customer appreciation card will be sent to the affected customers some time in the next two weeks.
Comcast Details Mobile Phone Service as Xfinity Mobile
Comcast today revealed details of its forthcoming Xfinity Mobile phone service. The company will use Verizon's 4G LTE network for the service, using an existing MVNO agreement.
T-Mobile Customer Data Exposed in Hack
T-Mobile today said the personal data of some 15 million customers and applicants was lifted through a hack of Experian, a third-party credit agency that performs services for T-Mobile. According to T-Mobile, the hack exposed customer and potential customer records, including names, addresses, birthdates, and social security numbers between September 2013 and September 2015.
T-Mobile Adds Video Services and Controls to Binge On
T-Mobile today increased the number of content partners available to its Binge On service by four. T-Mobile customers can now stream video content from Amazon Video, Fox News, Univision NOW, and WWE Network over LTE without impacting their monthly data bucket.
OnePlus Investigating Customer Credit Card Security Lapse
OnePlus said it is taking customer complaints about compromised credit card data seriously and is investigating around the clock. Nearly 200 people who purchased products from OnePlus' web site reported fraudulent activity on their credit cards afterwards.
T-Mobile Using Apple Business Chat to Bring Customer Service to iMessage
T-Mobile today said its iPhone customers can use the new Apple Business Chat feature to converse directly with T-Mobile customer service representatives. Apple Business Chat is a tool added via iOS 11.3, which Apple distributed to iOS devices last month.
T-Mobile should work more on its archaic 3G and even 2G coverage before anything else.
Crap.....Crap & More Crap
Full Statement from T-Mobile
Dear valued T-Mobile Sidekick customers:
We are thankful for your continued patience as Microsoft/Danger continues to work on preserving platform stability and restoring all services for our Sidekick customers. We have made significant progress this past weekend, restoring services to virtually every customer. Microsoft/Danger has teams of experts in place who are working around-the-clock to ensure this stability is maintained.
Regarding those of you who have lost personal content, T-Mobile and Microsoft/Danger continue to do all we can to recover and return any lost information. Recent efforts indicate the prospects of recovering some lost content may now be po...
If a person decides to buy another phone that cost more than 100 dollars, they ...