T-Mobile and Microsoft: Sidekick User Data is Gone
Oct 10, 2009, 7:16 PM by Eric M. Zeman
Today T-Mobile and Microsoft/Danger admitted via its forums that this week's service outage and resulted in the loss of end-user data stored on their servers. In a statement, T-Mobile said, "Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device - such as contacts, calendar entries, to-do lists or photos - that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low." T-Mobile said that it plans to communicate further with its Sidekick customers on Monday, October 12, to explain what it plans to do.
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