Pols Want FCC to Investigate Google Voice's Call Blocking
A number of lawmakers in the U.S. House of Representatives are petitioning the Federal Communication Commission to investigate Google Voice's practice of blocking calls to certain rural areas. Google Voice blocks calls to some 1-900 type services and other rural regions to cut down on expenses. It is illegal for telecom providers to block calls. The lawmakers involved call Google's practice "ill conceived and unfair to our rural constituents." Technically Google Voice is a call-forwarding service, but telecom companies believe it should have to abide by the same set of rules that they have to follow.
FCC Fines Verizon $5 Million for Failed Rural Calls
The FCC today said it has fined Verizon $5 million for failing to investigate claims of low call connection rates in rural areas. According to the FCC, Verizon didn't look into consumer complaints over an eight month period in 2013 regarding failed wireless and wired calls in 26 rural regions.
Google Voice Gains New Lease On Life with Massive Overhaul
Google today introduced a wholly new version of Google Voice for Android, iOS, and the web. The calling, voicemail, and messaging platform has been overhauled from the ground up with a new design, new features, and a fresh commitment from Google to keep the service updated.
AT&T Debuts Free Spam Call Blocking
AT&T today announced AT&T Call Protect, a free service that automatically blocks and warns about fraudulent calls. AT&T says Call Protect is available to customers who have HD Voice service, and it only works in areas where HD Voice coverage is available.
Google Dials Up Voice Calls for Google Home
Google today said its Google Home device can now make free voice calls to landline and mobile phones in the U.S. and Canada.
Still in beta....
If google was:
-Charging something for this service
-Marketing this product as "final" version
-offering service that wasn't dependent on a third party (either traditional telecom or internet)
they might have a case.
As it stands, it is these local telecoms charging insane disconnect fees.
The solution? Google should allow calls to these areas but consider them "international calls" and fund the disconnect fees that way. either that, or those companies should waive (or drop) the disconnect fees for GV users.
Forcing google to have calls go through to these companies (which means they will have to start charging for the service, or chan...