T-Mobile Back-Tracks On Paper Billing Fee
Sep 13, 2009, 11:45 AM by Eric M. Zeman
updated Sep 13, 2009, 12:08 PM
T-Mobile has decided not to charge customers to receive a paper bill summary each month. T-mobile said in a statement, "Since the announcement we've heard everything from kudos to concerns about the move to paperless -- especially from our customers who today are receiving paper bills at no charge. So, we've decided to not charge our customers a paper bill fee for now. Instead, we'll be taking more time to determine the fairest way possible to encourage people to go paperless."
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Comments
| Subject | Author | Date |
| save the tree's by charging fee's! | aidan11 |
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| Why dont they... | donebrasko |
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| VoC - Voice of the Customer | asLeepLessman |
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| o T-Mobile | Kryger |
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| Fees | shellis129 |
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