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T-Mobile Back-Tracks On Paper Billing Fee

Article Comments  8  

Sep 13, 2009, 11:45 AM   by Eric M. Zeman
updated Sep 13, 2009, 12:08 PM

T-Mobile has decided not to charge customers to receive a paper bill summary each month. T-mobile said in a statement, "Since the announcement we've heard everything from kudos to concerns about the move to paperless -- especially from our customers who today are receiving paper bills at no charge. So, we've decided to not charge our customers a paper bill fee for now. Instead, we'll be taking more time to determine the fairest way possible to encourage people to go paperless."

more info at T-Mobile »

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Subject Author Date
save the tree's by charging fee's! aidan11 Sep 14, 2009, 5:11 PM
Why dont they... donebrasko Sep 14, 2009, 9:38 AM
VoC - Voice of the Customer asLeepLessman Sep 13, 2009, 12:07 PM
o T-Mobile Kryger Sep 13, 2009, 3:00 PM
Fees shellis129 Sep 13, 2009, 11:56 AM
 
 
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