Florida Subscribers Win $30 Million from Verizon and Alltel
Alltel and Verizon Wireless have reached a settlement agreement with the attorney general of the state of Florida over misleading and unwanted third-party billing for services such as ringtones and horoscopes. The two companies will need to reimburse a total of $30 million, with Verizon contributing $24 million and Alltel adding another $6 million. The two companies also need to pay the state of Florida about $1.5 million to cover the cost of the investigation and need to take steps to prevent this from happening in the future.
Sprint and Verizon Fined Total of $158M to Settle Cramming Charges
The FCC today said Sprint and Verizon Wireless have agreed to pay $158 million to settle charges that they fraudulently charged customers for third-party services — a tactic referred to as cramming. Specifically, Sprint will pay a total of $68 million, $50 million of which will go back to customers, $14 million of which will go to state governments, and $2 million of which will go to the federal government.
Sprint Allowed to Settle Cramming Charges for $50M
Sprint has settled accusations with the Consumer Financial Protection Bureau that it over-billed customers for unwanted services. In May, the FCC fined Sprint $68 million for adding third-party services to customer bills without customer permission — a practice known as cramming.
T-Mobile Settles FCC Cramming Charges for $90 Million
T-Mobile today agreed to pay the FTC and FCC a total of $90 million to settle accusations that the company was complicit in allowing third-parties to charge customers for unwanted services. An FTC and FCC investigation found T-Mobile guilty of breaking the law by "engaging in an unjust and unreasonable practice of billing consumers for products or services they had not authorized; and failing to provide a brief, clear, non-misleading, plain language description of the third-party charges on the telephone bills sent to consumers." A minimum of $67.5 million of the fine will be set aside to repay customers who claim they were overcharged.
FTC to Reimburse AT&T Customers $88M In Cramming Fees
The U.S. Federal Trade Commission today laid out plans to return some $88 million in cash to wronged AT&T customers.
FCC Doles Out More Fines Over 911 Outage
The FCC today announced more fines being levied against telecommunications providers who failed to meet their emergency call obligations during the 911 outage of April 2014. CenturyLink settled for a record fine of $16 million and Intrado Communications settled for $1.4 million.
That is, did cable companies get sued for the users ordering PPV or subscribing to premium stations? (assuming they claim they didn't know they would be charged).
Have landline companies gotten sued for users dialing 900 numbers? (assuming they claim they didn't know they would be charged).
No investigation needed, here is how to never have 3rd party charges again!
I've been selling VZW service for few years and tons of customer got bill for this w/o their consent.
Now I'm also seeing a lot of these affecting boost mobile customers also w/o thei...
I guess I just fail to see
Shouldn't people be suing the third party junk company if anybody at all? If the fine print isn't prominent enough for people to see who's fault is it? Even still, a disclaimer is a legally binding document that the subscriber is responsible for. If they don't understand it and subscribe anyway it is their own fault.
Furthermore why should a car...
The double standard is that a user on an account cannot add even road side assistance for $3.99 but they can sign up for $10 per month joke a day. Nobody verifies that they have authorization by the account holder they just allow it to go through. Alltel make millions off of this and it is a total and complete scam.
1.5 million dollar investigation?
Let Uncle Sam take his share...
Its not Uncle Sam in this case, its Uncle Gator.
Consumers who buy/enroll thing without asking questions, reading, or on the other end b...
Hell, I should go to Florida on vacation, then sue the state because it is to ...
12 Year Old Tommy Racking Your Bill Up!