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Verizon Wireless Changes Test Drive and New Every Two Programs

Article Comments  58  

Feb 6, 2009, 12:58 PM   by Eric M. Zeman   @phonescooper

Today Verizon Wireless announced that it is making changes to its Test Drive and New Every Two programs. It is canceling the Test Drive program entirely. Under the terms of Test Drive, anyone who was unsatisfied with Verizon Wireless' services could return their equipment and have all fees for usage during that Test Drive period waived if they ported the number to another service. Verizon will, however, continue its 30-day satisfaction guarantee. If, after 30 days, customers are not satisfied with their service, they can return the equipment and get out of their contract. The difference is, they will have to pay for the calls and usage during that first 30 days. Verizon is also making changes to is New Every Two program. Verizon was a bit vague about how it will change, and said, "The prices and variety of phones and other wireless devices have evolved and changed considerably over the past few years, so we have updated our New Every Two policy to reflect this evolution in device pricing. Customers will continue to derive value from our New Every Two program." These changes will take place starting on February 15.

from Verizon Wireless



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Subject Author Date
Too much money Its-The-Network Feb 6, 2009, 1:42 PM
That's the problem Americanstud1987 Feb 6, 2009, 6:15 PM
What are people complaining about? renegade626 Feb 6, 2009, 8:15 PM
money money money 60dollarcarcharger Feb 6, 2009, 10:20 PM
don't forget about the restocking fees smittythepig Feb 6, 2009, 2:08 PM
The POINT of NE2 nycdru Feb 7, 2009, 11:20 AM
What did you expect, it's Verizon GIREVIKS Feb 6, 2009, 6:17 PM
NE2 changes dknight Feb 6, 2009, 2:52 PM
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