MetroPCS Automates Account Management Features
Today MetroPCS introduced a new way for subscribers to manage their accounts. Rather than speaking to a customer service representative, MetroPCS subscribers will be able to access all their account details, including the ability to check an account balance, pay bills, add money to Metro-Connect, switch rate plans and features, and modify myMetro settings automatically. Customers will still dial 611, but that will launch the free myMetro application rather than connect them to a customer service representative. Customers will still have the option of speaking to a person if myMetro isn't able to solve their problems.
Verizon to Let Prepaid Customers Manage their Accounts Through My Verizon App
Verizon Wireless today said its prepaid customers will soon have access to the My Verizon account management tool. Beginning June 28, prepaid customers can download and use My Verizon to pay bills, set up auto-pay, add data, and perform other account-related tasks.
Boost Offering to Slice MetroPCS, Cricket Bills In Half
Boost Mobile today introduced a limited promotion aimed at enticing MetroPCS and Cricket Wireless customers to switch. Boost will cut the monthly service fees in half for Metro and Cricket customers that sign up for Boost service between now and July 20.
MetroPCS Intros Summertime Deals on Phones and Service
MetroPCS today announced several promotions that run for a limited time. Customers who switch two lines to MetroPCS, for example, can score two LG K20 Plus handsets for free.
MetroPCS CDMA Network Shutdown On Track for June 21
MetroPCS plans to switch off its legacy CDMA network on June 21. MetroPCS parent T-Mobile says about 190,000 customers are still using CDMA handsets in the three markets that offer CDMA coverage, down from 300,000 about a month ago.
Google Makes It Easier to Split Up and Pay Project Fi Bills
Google today simplified the process of managing monthly bills for subscribers to its Project Fi wireless service. Starting this week, Project Fi gains a new tool that helps the account manager easily determine what each member of the plan owes and send them a bill.