MetroPCS Automates Account Management Features
Today MetroPCS introduced a new way for subscribers to manage their accounts. Rather than speaking to a customer service representative, MetroPCS subscribers will be able to access all their account details, including the ability to check an account balance, pay bills, add money to Metro-Connect, switch rate plans and features, and modify myMetro settings automatically. Customers will still dial 611, but that will launch the free myMetro application rather than connect them to a customer service representative. Customers will still have the option of speaking to a person if myMetro isn't able to solve their problems.
Verizon to Let Prepaid Customers Manage their Accounts Through My Verizon App
Verizon Wireless today said its prepaid customers will soon have access to the My Verizon account management tool. Beginning June 28, prepaid customers can download and use My Verizon to pay bills, set up auto-pay, add data, and perform other account-related tasks.
AT&T Gives GoPhones Account Management Tool
AT&T today improved its myAT&T service for GoPhone customers through the addition of an account management function. The improved service allows GoPhone customers to refill their accounts, add voice/messaging packages, and change their rate plans, as well as see voice/data usage and account history details.
Boost Offering to Slice MetroPCS, Cricket Bills In Half
Boost Mobile today introduced a limited promotion aimed at enticing MetroPCS and Cricket Wireless customers to switch. Boost will cut the monthly service fees in half for Metro and Cricket customers that sign up for Boost service between now and July 20.
Google Makes It Easier to Split Up and Pay Project Fi Bills
Google today simplified the process of managing monthly bills for subscribers to its Project Fi wireless service. Starting this week, Project Fi gains a new tool that helps the account manager easily determine what each member of the plan owes and send them a bill.