MetroPCS Automates Account Management Features
Today MetroPCS introduced a new way for subscribers to manage their accounts. Rather than speaking to a customer service representative, MetroPCS subscribers will be able to access all their account details, including the ability to check an account balance, pay bills, add money to Metro-Connect, switch rate plans and features, and modify myMetro settings automatically. Customers will still dial 611, but that will launch the free myMetro application rather than connect them to a customer service representative. Customers will still have the option of speaking to a person if myMetro isn't able to solve their problems.
AT&T Gives GoPhones Account Management Tool
AT&T today improved its myAT&T service for GoPhone customers through the addition of an account management function. The improved service allows GoPhone customers to refill their accounts, add voice/messaging packages, and change their rate plans, as well as see voice/data usage and account history details.
Boost Offering to Slice MetroPCS, Cricket Bills In Half
Boost Mobile today introduced a limited promotion aimed at enticing MetroPCS and Cricket Wireless customers to switch. Boost will cut the monthly service fees in half for Metro and Cricket customers that sign up for Boost service between now and July 20.
MetroPCS CDMA Network Shutdown On Track for June 21
MetroPCS plans to switch off its legacy CDMA network on June 21. MetroPCS parent T-Mobile says about 190,000 customers are still using CDMA handsets in the three markets that offer CDMA coverage, down from 300,000 about a month ago.
MetroPCS Goes After Sprint Customers with Discounts
T-Mobile-owned MetroPCS is targeting Sprint customers with new service and handset discounts. Starting January 21, Sprint, Boost Mobile, and Virgin Mobile customers who switch to MetroPCS can save up to 50% off Sprint's Family Share Pack pricing.
T-Mobile Gives MetroPCS Unlimited Music Streaming, Too
MetroPCS today announced a handful of new features that mirror services offered by its parent company, T-Mobile. First, MetroPCS customers now have access to Music Unlimited, which, like T-Mobile's Music Freedom, lets customers stream unlimited music over LTE without impacting their monthly data allotment.