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MetroPCS Automates Account Management Features

Article Comments  2  

Jan 26, 2009, 9:33 AM   by Eric M. Zeman   @phonescooper

Today MetroPCS introduced a new way for subscribers to manage their accounts. Rather than speaking to a customer service representative, MetroPCS subscribers will be able to access all their account details, including the ability to check an account balance, pay bills, add money to Metro-Connect, switch rate plans and features, and modify myMetro settings automatically. Customers will still dial 611, but that will launch the free myMetro application rather than connect them to a customer service representative. Customers will still have the option of speaking to a person if myMetro isn't able to solve their problems.

more info at MetroPCS »




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Jan 27, 2009, 10:22 AM


Wow, MetroPCS.... other carries have had this functionality for a long time now.... Laughing Laughing Very Happy Laughing
Goes to show they're catching up in the services they provide. It's not like they haven't launched features for the first time either. Lookup Screen-IT, no other cell phone company has that.
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