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Calls

The Pantech Link makes calling easy, and it even has a surprising trick or two up its sleeve. Dialing with the keypad was a snap, even on the move, thanks to the well rounded keys. When you start dialing from the home screen, the Link will try to guess who you're calling from your address book entries. Once you've connected, you can use the dedicated key to activate the speakerphone, and you also get a few shortcuts presented on the calling screen, as well. There's a shortcut for the address book, a shortcut to send a quick message while you're in a call and a jump to the Web browser.

There's also a call recording option, which is a nice addition and could come in very handy if you need it. It starts recording silently, without any audible warning to your caller, and you can stop and start recordings during a conversation. These recordings are then saved as .wav files on the phone, but you can send them via MMS or Bluetooth or just transfer them to a microSD card for easier retrieval.

You can connect calls for a conference using the Pantech Link. This requires just a bit of menu digging to find the Join and Swap options, but the Link does give you a nice bit of control over a 3-party call. You can drop a line individually without hanging up on everyone, and it's easy to swap between callers.

Contacts

The Pantech Link has a nice looking address book, but it's a bit light on fields for my taste. I'd like to see more customizable options to add or remove fields. It's nice that you can send an e-mail directly from the e-mail address field in the address book, but I wish it would also link the street address to the AT&T Navigator app.

AT&T's new Online Address Book is featured on the Pantech Link, but I had trouble setting up the new service. Basically, AT&T provides online cloud storage for your address book, and you can even view and edit your contacts from an AT&T Web site. But when I tried to log on, the site gave me trouble recognizing my passwords and security answers, and I was never able to successfully log on.

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