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Calls

Hitting the green send button brings up a bulk list of all your calls. Scrolling to the left or right through some tabs lets you sort by Dialed, Received, etc. When in the calls list, pressing the left soft key opens up a list of options for each number. When in a call, the options menu lets you mute the call, switch to speakerphone and so on. You can also jump into your contacts and messaging applications during a call.

One thing I really can't stand is that the phone can't be dialed when closed. Unless you can find the contact/number you want to call from within the call history menu, you have to slide the phone open and dial on the QWERTY keyboard. Furthermore, when on the home screen, the keyboard defaults to recognizing the numbers and not the letters. This means if you start typing a contact's name from the home screen, it won't start sorting through your contacts. That's a pretty big minus.

Luckily, the address book is easily accessible from the home screen, which can be used to dial numbers in short order.

Contacts

Managing contacts with the Surge is a snap. You can use Nokia's software to quickly transfer your contact database from your PC (Nokia's software suite or Microsoft Outlook) to the Surge. Once there, it is easy to search through your lists for the person you want to contact. Simply start typing in a name in the search box, and the Surge will automatically search for that name as you type. With a contact highlighted, there is a little arrow key pointing to the right, pressing the D-pad to the right opens up a drop-down menu. This menu lets you quickly choose to call, send a SMS, email or audio message to that contact without having to open the contact up first. This is a nice little shortcut.

The contacts application can be reached via the dedicated soft key on the home screen of the Surge.

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