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HTC Sense & Hero

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Jun 24, 2009, 6:01 AM   by Rich Brome
updated Jun 24, 2009, 12:09 PM

Live from HTC's big summer press conference in London. Details of the new Hero phone with the new Sense UI. With hands-on impressions and photos.

Intro 

We're live in London for HTC's big summer press event. We were here for a similar event a little over a year ago, so perhaps this is becoming an annual event for the company.

Last year saw the launch of the Touch Diamond and the TouchFlo 3D interface, which ushered in a new era of hardware and software design for the company. Now they are launching Sense, a new UI concept evolved from TouchFlo, and the new Hero smartphone, using Sense on top of the Android OS.

Read on for the details of these new products.

Sense 

Sense is essentially HTC's new version of TouchFlo. A version of Sense for Windows Mobile is in the works as well, although we were told to expect differences between Sense for Android and Sense for Windows Mobile. HTC wants to tailor each version to fit the strengths as weaknesses of each OS.

It's interesting to see HTC's approach with each OS. With TouchFlo for Windows Mobile, HTC has essentially tried to replace as much of the OS as possible. With Sense on Android, the customizations are extensive, but there is plenty that they left alone, or took and simply expanded. All of it is very seamless, unlike TouchFlo on Windows Mobile, where the jump between TouchFlo and the untouched parts of Windows Mobile is obvious and jarring.

Home, Widgets, Main Menu  

The home screen keeps Android's great customizable, desktop-like home screen system, expanding it to seven possible panels for widgets, and giving you a ton of really nice new HTC widgets to choose from. Pretty much every kind of widget you've ever heard of is present, including weather, stocks, calendar, email, Bluetooth, and, course, contacts.

Each HTC widget also comes in multiple sizes, and many even have different styles to choose from. There are at least 12 different clock styles, for example. You can also choose one big, nearly-full-screen stocks widget, or a tiny, icon-size one. You can even put dozens of tiny stock widgets on your home screens, and set them all to track different stocks.

Compared to the G1 or other "stock" Android devices, the Hero really makes widgets useful right out of the box, and gives you an incredible amount of power and flexibility to put useful info at your fingertips. It really puts lesser widget systems - like Samsung's TouchWiz - to shame.

Dialer  

The home screen also gets a new bar at the bottom to replace the "pull up" tab that would otherwise summon the app menu. The bar includes a small button on left to summon the app menu, and a much larger button labeled "Phone" to bring up the dialer. Making the dialer so prominent seems silly (who dials numbers anymore?) until you realize that it includes a T9-style search function that matches letters and/or numbers to contacts as you "dial", letting you bring up any contact very quickly using nice, big buttons that are easy to use one-handed.

Contacts  

And starting with a finding a particular contact is exactly how HTC expects you to use the device to do most things; Sense is very contact-oriented. Once you've found your friend Roger, you get a typical contact info screen, but then a very TouchFlo-like slider across the bottom lets you switch to other screens that show all emails, messages, Facebook status updates, and photo albums from Roger.

The Facebook integration is much like on the Pre. You just set it up once, and it offers to link all of the contacts that seem to be a match. (You can un-check ones you don't want it to link.) Then it will automatically keep that info in sync going forward.

Browser  

The browser is the another part of Android that HTC has heavily customized. It's still based on the same WebKit browser as other Android phones, but HTC has done a lot to it. It now supports multi-touch zooming, new text reflow options, Flash (including video), and a slick bookmarks system. Everything works well, including multi-touch zooming.

HTC made sure to tout a new Search button on the Hero. Unfortunately, it doesn't bring up a full-device search like Spotlight on the iPhone. Instead, it brings up a search just for the app you're in. On the home screen, this is a Google web search. In apps like contacts and email, it searches that app.

Most of the other apps are stock Android or very simple. Video capture is supported, and the camera interface is so much like the iPhone it's embarrassing. Both Exchange email and GMail are supported. There is also Twitter support, but it's not as integrated as Facebook and Flickr (yet).

Camera And Photos  

Email  

Maps And Music  

In all, Sense seems like a great example of a manufacturer fully customizing Android, without ruining any of the strengths of the OS. The system is very powerful, although it will still take some getting used to for new users. Unlike the iPhone, where everything is just obvious once you learn the home button, Android does require you to learn the button system of "home, menu, back" and HTC has now added "search" to the learning curve. Looking at the pretty graphics, it's easy to get lost and forget that you need to press one of those buttons to bring up the function you're looking for.

Hero 

The Hero hardware isn't terribly surprising nor exciting, but it is very nice. It's a very nice size, balancing a large screen with a body size smaller than the iPhone. If the G1 was too chunky for you, or the Magic too rounded like a bar of soap, then you'll like the Hero. The shape is nice enough to appeal to a broad range of people, and it feels nice in the hand.

Hero Body  

The screen is very nice. The trackball works well. A very large volume rocker on the left is very easy to use (once you figure out that it's not port cover, which was what I thought it was at first.) The other buttons on the front are small and flush, but they work well enough. The placement of the search and back keys felt awkward to reach with my thumb when holding it in my right hand.

The fingerprint-resistant screen works well. Just like the new iPhone, a quick wipe against your shirt (or dip in your pocket) cleanly removes all smudges.

The teflon coating on the white version is interesting. It has the matte texture of a "soft-touch" finish, but without the rubbery feeling. HTC's Horace Luke explained that using Teflon was the only way to get a decently durable and clean white surface with a matte texture. (Most other white phones are glossy.) The brown version has a more typical soft-touch finish.

The performance using it is decent. There were some very brief stutters and lags when moving around; it's not quite as speedy as the new iPhone 3GS. However many screen changes, animations, and other actions were very fast. It's possible that tweaks to the software by the time launches will speed things up a bit.

Live-blog 

6:57 AM: That's it for the liveblog. Check the article in a bit for more an in-depth look.

6:56 AM: Getting hands-on with everything now. It looks and works nicely so far. It's very fast.

6:34 AM: In Europe, T-Mobile and Orange will launch it. Asia by end of summer.

6:32 AM: Hero coming July 2009 (but not for US until end of year)

6:31 AM: new virtual keyboard, too.

6:30 AM: ...in the browser, plus full-screen player for Flash video

6:30 AM: supports Adobe Flash!

6:30 AM: sensor data available to developers

6:29 AM: 3.5mm jack for *your* headphones. 5mp camera. geo-tagging. HTC Footprints. multi-touch display. GPS, tilt sensor, compass.

6:28 AM: White version has Teflon; looks and feels better. Not "cold and slippery".

6:27 AM: "unique 15-degree angle fits face, tilts display, provides place for thumb." They're making a lot of the "chin" at the bottom.

6:26 AM: showing street interview video

6:25 AM: "doesn't look like any other phone on the market" oh really?

6:24 AM: Horace Luke, Chief Innovation Officer, now on stage to talk about Hero.

6:23 AM: New "perspectives" feature lets you look at content by service (facebook, flickr) then drill down to content from each contact.

6:22 AM: New browser has coverflow-like bookmarks, multi-touch zooming.

6:20 AM: Dialer screen includes T9 for real-time contact search

6:20 AM: Interface screen for a contact has tabs across bottom: info, emails, text msgs, status updates, photos

6:18 AM: Facebook, Flickr, and Twitter talked about a lot... no other services so far.

6:17 AM: LOTS of HTC widgets to choose from in Sense!

6:17 AM: Showing Twitter integration, lots of widgets.

6:14 AM: John Wang, Chief Marketing Officer, on stage.

6:13 AM: Video of street interviews, followed by Hero team on stage.

6:13 AM: Announcing HTC Hero.

6:12 AM: 3. Discover the unexpected. Lets you discover advanced features easily.

6:11 AM: 2. Stay close. Brings together info about people from different sources.

6:11 AM: Three pillars of Sense: 1. Make it mine. Customizable.

6:10 AM: Announcing HTC Sense, new UI that "just makes sense".

6:10 AM: "We have more Windows Mobile and Android developers than anyone other than MS and Google."

6:09 AM: "In the past three years, we have been building a special software team in US and Taiwan."

6:07 AM: The CEO is giving basic intro. "Smartphone is the new phone."

6:03 AM: Welcome to our liveblog of the HTC event in London! We're seated and it starts in just a minute.

Stay tuned to this page today for live updates from the press event in London.

view article organized across multiple pages

About the author, Rich Brome:

Editor in Chief Rich became fascinated with cell phones in 1999, creating mobile web sites for phones with tiny black-and-white displays and obsessing over new phone models. Realizing a need for better info about phones, he started Phone Scoop in 2001, and has been helming the site ever since. Rich has spent two decades researching and covering every detail of the phone industry, traveling the world to tour factories, interview CEOs, and get every last spec and photo Phone Scoop readers have come to expect. As an industry veteran, Rich is a respected voice on phone technology of the past, present, and future.

Comments

This forum is closed.

This forum is closed.

BadbBalor

Jul 6, 2009, 10:58 AM

release

Is there any talk as to what a release date may be and what carriers may pick it up in the U.S.
carp0708

Jun 29, 2009, 11:44 AM

will this phone have 3G 850/1900 bands?

i saw on gsmarena.com that it will, but it also says it for the htc dream (g1).
The first versions - for Europe and Asia - probably will not. There will be a version for North America by the end of the year, though.
Kryger

Jun 24, 2009, 2:42 PM

nice

i wish they had a pic of the sense. hero looks pimp.
Sense is HTC's version of the Android OS
...
Sense is the software that runs on the Hero.
 
 
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