AT&T is not wasting any time in rebranding Dobson's Cellular One stores to AT&T stores. Starting Sunday, December 9, more than 200 Cellular One stores in 16 states will be stocked with AT&T's current lineup of handsets and new exterior and interior signs will mark the stores at AT&T outlets. The Cellular One web site with be altered to redirect customers to AT&T's wireless site. Cellular One customers will be able to switch to AT&T plans with no upgrade or activation fees.
I hope this hasn't already been posted, I didn't notice it. My fiancee has cellular one and one of her friends had a companion line through her. We went in to switch my fiancee over to AT&T the other day and set her up with a new phone and found that we could opt out and start a new contract, but the companion line can't be removed, period. They wouldn't let her drop it without charging an early termination fee. Anyone know why you could opt out/create a new contract with AT&T, but have no choice but to keep a companion line they don't wish to have under the new program? I'm confused.
Friends of mine within AT&T says that the Dobson Cellular One rate plans will be going away for Cellular One subscribers after their contracts ends, however the $99.99 UNLIMITED RATE PLAN will still be honored month-to-month after a customer's $99.95 contract ends. This is due because AT&T Wireless a few years ago marketed the AT&T WIRELESS ONERATE plan which was $99.99 per month, and AT&T still has this rate plan in their internal billing whereby they will honor this rate I'm told. AT&T Wireless tried to terminate the $99.99 ONE RATE PLAN years ago but customers complained and threatened to just leave AT&T, thus reason AT&T kept the rate plan.
My friend at AT&T tells me that if you UPGRADE your phone that you will have to switch plans, however if you don't upgrade you will be able to keep your $50/Unlimited State plan until the 2 year contract period ends. After 2 years you will have to sw... (continues)
... but according to their own website, if you switch over to an AT&T plan, you'll have to also buy a new AT&T branded phone for some reason. I contacted customer support, and they confirmed that even if your cellone handset is of a same make and model that AT&T currently sells, you're still required to purcahase a new phone. Why your current phone couldn't just be reflashed with AT&T firmware by a technician was explained to me as a hardware limitation, which makes absolutely no sense whatsoever.
So much for AT&T being "the most open network in the country." Bah. I miss CellOne already.