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AT&T To Refund Customers $18.5 Million For ETFs

Article Comments  19  

Mar 16, 2007, 2:10 PM   by (staff)

AT&T has agreed to settle a suit with the California Public Utilities Commission (CPUC) over early termination charges from 2000-2002. At the time Cingular began aggressively advertising in California and added more subscribers than the network could handle. Many new and existing subscribers, who could not make calls or dropped them due to network congestion, left and were still charged early termination fees (ETFs) despite Cingular's network difficulties. AT&T (Cingular) must now refund those fees, as well as pay $12.14 million in fines to the CPUC.

more info at Wireless Week »

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Comments

This forum is closed.

This forum is closed.

mateo311

Mar 16, 2007, 8:43 PM

ha ha

Laughing Laughing Laughing Laughing
Laughing Laughing Laughing Laughing Laughing

Cingular is going down the tube like Sprint. makes my job even easier.

ROFLMAO yeah, Good times. Very Happy
...
Djanifer9512

Mar 16, 2007, 2:43 PM

It's Nothing

18.5 Mil, Pleeeaaase. Who do I make this out to?
My prediction Very Happy
Djanifer9512 said:
18.5 Mil, Pleeeaaase. Who do I make this out to?



Make that out to one "Mr. Much Drama."

Thanks.
...
It's actually $30.19 million including the fines to CPUC.
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mmcnier

Mar 16, 2007, 2:33 PM

Good & Bad

Good for consumers & bad for AT&T. I am sure that this will become some sort of benchmark in the industry...
Note that this covers a period of time (2000-2002) prior to the merger with AT&T Wireless. Looks like some things did get better.
...
 
 
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