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Samsung 'Looking Into' Unresponsive Galaxy S9/S9+ Screens

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Mar 23, 2018, 11:57 AM by Eric M. Zeman

Samsung has acknowledged that some Galaxy S9 and S9+ handsets have unresponsive screens. Early adopters of the handset have taken to Samsung's forums to voice complaints about the issue, which renders areas of the display unresponsive to touch input. "At Samsung, customer satisfaction is core to our business and we aim to deliver the best possible experience. We are looking into a limited number of reports of Galaxy S9/S9+ touchscreen responsiveness issues. We are working with affected customers and investigating," said Samsung in a statement provided to CNET. The Galaxy S9 and S9+ reached store shelves March 16.

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