Apple Says It Slows Older iPhones To Manage Battery Performance
Apple today confirmed what owners of older iPhones have long suspected: that new versions of iOS will slow down the performance of older iPhones. The matter has regained significant discussion in recent days due to benchmark scores shared on Reddit that appear to show a correlation between new versions of iOS and reduced performance. Apple says this is a feature, not a bug. “Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices,” said Apple in a statement provided to TechCrunch. “Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.” Device shutdowns are problematic for a number of reasons, including safety. “Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.” In short, Apple says older iPhones will in fact slow down from time to time in order to preserve battery performance and prevent the shutdowns. Apple has not previously disclosed this policy. Doing so might have helped it mitigate customer complaints. It is worth pointing out that iPhone owners have the option of having Apple install a new battery in their older iPhone (~$79), which would resolve the battery-related slow down issue.
Apple Weighing Refunds for Those Who Paid Full Price for iPhone Battery Replacements
Apple might give some customers a refund. The company is mulling whether or not it should offer cash back to those who paid full price to replace the battery of their older iPhone.
Apple Drops Price of iPhone Battery Replacement In Wake of Slow-down Kerfuffle
Apple today said it will significantly drop the cost of replacing iPhone batteries in order to appease customers upset about their device's performance. "We’ve been hearing feedback about the way we handle performance for iPhones with older batteries and how we have communicated that process.
Apple's iPhone Slowdown Kerfuffle Raises Flags at DOJ, SEC
The U.S. Department of Justice and the Securities and Exchange Commission have launched investigations into Apple's treatment of older iPhones, according to a report.
Apple Lowers Battery Replacement Cost to $29 Immediately
Apple made $29 replacement batteries available to owners of older iPhones effective starting today. The drop, announced earlier this week, was originally slated to go into effect in late January.
Iphone OS slows older iphones