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Google Brings Q&A Feature to Maps and Search

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Aug 16, 2017, 12:29 PM by Eric M. Zeman

Google today said it is adding a question-and-answer tool to Google Maps and Google Search for Android devices. Users need only search for and open business listings within Maps or Search to see the Q&A feature, which taps into data provided by Google Local Guides and others. Google says existing answers will be visible first, but people can ask (or answer) their own questions. Questions posed by users may be answered by the community at large or the business owner in particular. Google suggests business owners post their own FAQs and/or answers to common questions that might concern hours, accessibility, and so on. Google says the new Q&A feature is rolling out on Maps and Search for Android worldwide.

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