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printed December 11, 2017
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T-Mobile Offering Scam Protection to MetroPCS Subscribers

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Jul 24, 2017, 8:11 AM   by Eric M. Zeman   @phonescooper

T-Mobile today said it is extending the same scam-stopping tool its postpaid customers have enjoyed since April to its prepaid MetroPCS customers beginning July 25. T-Mobile introduced the network-based tool earlier this year to help identify and block potential scam calls. T-Mobile uses it to analyze every call that reaches the T-Mobile network against a global database of known scammers. If the number matches that of a scammer, T-Mobile will identify the call as a potential scam when it rings the subscriber's phone. Subscribers can then choose to ignore the call. This feature is called Scam ID and will be activated for all MetroPCS customers automatically. T-Mobile is also offering the ability for MetroPCS customers to block scam calls entirely. Subscribing to the Scam Block tool will prevent suspected scam calls from ringing even MetroPCS phones. T-Mobile says it has learned a lot about scammers since activating the tool earlier this year. For example, many scammers place calls during regular business hours between 8am and 5pm. T-Mobile updates its database of known and suspected scammers constantly and says alerting customers to scam calls helps prevent fraud. Both Scam ID and Scam Block are free. T-Mobile originally said Scam ID and Scam Block would reach MetroPCS customers during the spring.

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Comments

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dougm

Jul 24, 2017, 8:44 PM

Doesn't work

I enabled scam protection and a few days a week I still get these annoying "Resort Rewards Center" robocalls from random phone numbers from the same area code/prefix as my cell phone number.

The scammers always find a loophole to work around the system. The lazy FCC needs to get off their asses and enact some legislation to fix this mess.
 
 
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