Sprint Policies Give Subscribers An Out
Oct 11, 2006, 1:32 PM by (staff)
Sprint last week raised the price of a text message for subscribers who do not have a messaging or data plan from 10 to 15 cents. Since this is viewed as a material change in Sprint's pricing, customers who have not paid a bill since October 1 can cancel their account in the next 30 days without being charged an early termination fee. Separately, a class action suit has been filed in California against Sprint for locking their handsets. Although an unlocked Sprint handset would not fully work with any other national carrier's network - it could only be used for basic functions, a judge has agreed to hear the case and given it class action status. Should Sprint lose, California subscriber who did not ask to be exempt could be given an option to leave Sprint without paying a fee and / or other compensation.
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