Facebook Seeks to Improve Bots for People, Brands, and Developers
Facebook today announced major changes to its Messenger platform that should make bots easier to find and use. To start, Messenger now includes a Discover tab where people can recall recently used bots, as well as use a free-form search field to seek out new bots. Messenger bakes in new support for QR code scanning via mobile device cameras. The idea, says Facebook, is to make it simpler for people to find and interact with bots, particularly when they encounter QR codes when out in the real world. For brands and developers, Messenger gains new chat extensions. These will let everyone in a single group converse with the same bot at the same time. Facebook says this will make it easier to share bots and bot conversations with others. Some early partners in this endeavor include Spotify, TheScore, OpenTable, Food Network, NBA, Wall Street Journal, and Kayak. M, Facebook Messenger's artificial intelligence, receives a boost in capabilities, too. For example, M now makes suggestions within conversations, such as to say "thank you" or set reminders. Last, the new Messenger platform renews its focus on social gameplay. Messenger gains game bots that can play turn-by-turn games with single players, as well as help challenge others to games via Messenger. These features are rolling out to Messenger users in the U.S. first, with other regions to follow.
Facebook Updates Messenger Platform to Improve Bots
Facebook hopes new features added to its Messenger Platform will help improve how bots perform within Facebook Messenger. For example, people can now rate bots so developers have more direct feedback on what works and what doesn't.
Facebook Plans to Bring 'Agents' to Messenger
Facebook today announced Agents On Messenger, bots developed by brands to interact with consumers via Facebook's Messenger app. The company announced the news during the opening remarks of its F8 developer conference.
Facebook to Turn Messenger Into a Platform for Apps
Facebook today announced Messenger Platform, an expansion of its messaging application that will let developers tap into key features. Facebook envisions Messenger Platform as new place for people to express themselves and share content.
Facebook Aims to Simplify Connecting with Others Via Messenger
Facebook is adding several tools to its Messenger service with the the goal of making it easier to begin conversations with others. To start, the company is rolling out Messenger Codes, which allows people to scan one another's code and begin chatting.
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