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Update Will Add Speakerphone To Chocolate

Article Comments  33  

Sep 27, 2006, 2:08 PM   by (staff)

Verizon will offer an update to enable speakerphone on the Chocolate. The upgrade will be part of a free software update that owners will be able to get by going into any Verizon store starting next week. Even though the Chocolate offers a number of advanced features, it did not launch with speakerphone capabilities, despite the fact that it is common on even the most basic handsets lately. Verizon does not yet offer over the air (OTA) updates, which allows users to patch oversights and bugs by downloading new software to the phone directly from the network. Sprint offers this capability on most their newer phones.

more info at RCR News »



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This forum is closed.


Sep 27, 2006, 4:39 PM

What took them this long?

I know carriers have little say so om what phones come with but come on, no speakerphone at all on your flagship phone. You got phones for free with that feature and its not included on the hottest item your pushing. I dont even want to know about the cs issues that will arrive from during these updates. Pray nothing bad happens to the software. Rolling Eyes
Actually, unlike most carriers, Verizon has almost all of the say on what features go on their phones since they use their own user interface. They actually failed to enable this feature for whatever reason. Usually they just disable features that are...

Oct 2, 2006, 1:17 PM

Do NOT take your phone to a Verizon Wireless Authorized Center for Upgrade or Diagnostics

Evil or Very Mad Just came back from a VWAC and I am fuming: I went in to get a speakerphone upgrade and they scratched up my phone. Not only that but they said they had swapped (as a complimentary courtesy - who told them to do that?!?) my battery with a worn-out (looking) and scratched one. What's worse is that they NEVER performed an upgrade (because I still don't have the speakerphone capability) and still told me that it was done - even though it clearly wasn't. The VW rep tried to justify the situation by explaining that the "speakerphone" feature is still not available to-date. While I still believe VW is the lesser evil in comparion to the others, I'm utterly disgusted by the lack of prefessionalism (or knowledge for that matter) from the...

Sep 30, 2006, 3:30 PM

LG CU500

Maybe this means Cingular can fix the no Voice dial with their new high end CU500 from LG. Silly that a new bluetooth phone cannot use the bluetooth headset to make a call.

Sep 27, 2006, 7:34 PM

How come I already have a speaker phone option on my Chocolate?

Surprised Surprised Yea I said it, I have had my chocolate for 3 weeks and it has speakerphone capabilities no update or anything.. I work for VZW and told them hey it already has one and everyone at work been using after I showed them how to use it.

You can only operate it during a call... by presssing the music button Rolling Eyes
because it comes out with the update if you ordered it after the update have been created. mine does too and i ordered it through cust. care.

Sep 27, 2006, 7:41 PM

has sprint offered a OTA yet?

i know this is a relatively new technology, but has any carrier offered an over the air update yet? My Cu500 has this ability also, i just doubt it will ever be that popular with carriers.

Think about it from the carriers standpoint: why fix phones for free when you can rope them in for two more years, and get them to purchase a new phone. The only way they will use this is in situations like this, where vzw is obviously saying to themselves "Doh!"

i know all phones are released with some amount of 'acceptable' bugs, i just see this as a way for the carriers to release less finished phones. Rush the phone to get it on store shelves before the holiday shopping season, and hope they have a OTA that solves some known issue before too...
Theres been multiple FOTA updates on phones that died off what seems like almost a year ago.
Sprint has been doing FOTA for the past 2 year... I've said it before, I'll say it again... "They may not be the #1 carrier, but Sprint is always the innovator, not the imitator!"

Sep 27, 2006, 5:13 PM

You can add it yourself now, why wait

For over a week now, anyone who has a data cable can install it themselves. Takes anywhere from 20-45minutes depending on amount of stuff(ringtones, pics, etc) on your phone.
Great now those ppl have the added expense of having to buy a data cable for something they should of had to begin with, this is not acceptable either in my opinion.

Sep 27, 2006, 2:19 PM

Good idea.

My brother just got the Chocolate.

It looks like he'll be taking a trip in to a Verizon store soon. Cool
Cool, let us know how that turns out.
It looks like he will be. I'm glad your brother is going to be taking a trip to the verizon store. Please tell him to drive carefully. Thanks.

Sep 27, 2006, 2:27 PM

Verizon needs to get its act together

I just find it ridiculous that they let the chocolate hit the streets without a speaker phone Shocked if that wasn't bad enough now they will offer it but you have to go wait in line and take time out of your life just to have the most basic feature.
Verizon must of been in a hurry to make that money and evidently screwed up. You could tell with all those commercials they put out.
Speakerphone is the most useless feature on a phone!!! Why would you ever use speaker when you can use a headset???
For real! How lame!
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