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Cortana to Help People Follow Up On Email Commitments

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Feb 9, 2017, 3:52 PM by Eric M. Zeman

Microsoft today improved its Cortana personal assistant, which can now remind people to take care of tasks they've promised to do via email. The tool is available in Microsoft's Office 365 and Outlook.com email services. Cortana will scan emails and when users tell someone they'll complete a specific task (such as file a report) Cortana will automatically suggest a reminder to help people follow through. Microsoft says machine learning is behind the new tool and it will learn from user behavior over time. Moreover, these reminders will automatically be added to the action center so they are visible outside of the email app. Users will need to ensure they are signed into their Microsoft account and have granted Cortana the proper permissions. The tool is being made available to Windows 10 devices first, but Microsoft plans to expand it to Android and iOS in the weeks ahead.

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