Amazon Must Repay Customers for In-App Purchases
Amazon will have to reimburse customers whose children ran up large bills making in-app purchases, says a federal judge. The FTC sued Amazon in 2014 following consumer complaints about the ease with which children were able to spend money in apps. Amazon wanted to offer customers gift cards, but U.S. District Judge John Coughenour said Amazon must instead notify impacted customers and allow them to make a claim for cash reimbursement. Amazon's apps and app store now require passwords to make purchases. Apple and Google were hit with similar complaints and eventually settled with the government.
Amazon Rolls Out New Appstore for Android Devices
Amazon has made available a new version of its Amazon Appstore mobile app for Android. Amazon says the Appstore has been rebuilt from the ground up with revised navigation tools.
Facebook's Messenger Kids App Reaches Amazon Devices
Facebook's messaging application for children, announced late last year, is now available from the Amazon App Store. The application can be installed and used on Amazon's Fire tablets.
Amazon Adds Alexa AI to iPhone Shopping App
Amazon today made Alexa, its artificial intelligence, available to a much wider selection of devices by adding Alexa to its iOS mobile shopping application. Now any iPhone with the Amazon app aboard has access to Alexa, allowing people to search for and buy goods simply by asking Alexa for it.
Amazon Held Responsible for Kids' In-App Purchases
A federal judge says Amazon deserves to be on the hook for charges rung up by children on mobile devices. Consumers complained it was too easy for children to spend money on in-app purchases without proper authorization.
Amazon Underground Heralds 'Actually Free Apps'
Amazon today made available a new app that gives Android device owners access to totally free apps worth tens of thousands of dollars. Amazon Underground, which must be side-loaded directly from Amazon's web site, provides users with free versions of games and other apps that typically include fees of some sort.