US Government Issues Recall for Samsung Galaxy Note7
Updated: added statement from Samsung
The U.S. Consumer Product Safety Commission has issued a formal recall for the Samsung Galaxy Note7. The CSPC says consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. The agency suggests consumers contact the carrier or other retailer from which they purchased the device to exchange the original Note7 for a new one with a different battery, refund, or other replacement. The recall applies to about 1 million devices shipped in the U.S. Prior to today's CPSC action, Samsung had recalled the device on its own. Samsung said, "We confirmed that new Note7 replacement devices will be available in the United States at most retail locations no later than September 21st, 2016." That means people waiting to exchange their Note7 for a new one will have to wait until next week. Consumers not willing to wait for a straight replacement can select another Samsung device, such as the Galaxy S7 or S7 Edge, and receive cash back for the price differential.
Galaxy Note7 Borrows from S7 as Samsung Reworks Pen Features
Samsung today announced the Galaxy Note7, its premier smartphone for the year. The device is narrower than last year's model in order to make it easier to hold, and uses a sturdier aluminum frame with symmetric slabs of Gorilla Glass 5 on either side.
Hands-On with the Samsung Galaxy Note7
Samsung's Galaxy Note7 is its most refined and most advanced smartphone yet. This glass-and-aluminum slab adds features such as an iris scanner and water resistance to the fabled phablet series from Samsung.
Samsung's Gear VR Headset Given a Redesign
Samsung today introduced a brand new version of its Gear VR headset alongside the Galaxy Note7 handset. The new Gear VR improves the field of view from 96 degrees to 101 degrees and supports USB Type-C.
Review: Samsung Galaxy Note7 for T-Mobile
Samsung's Galaxy Note7 is one of the best phones of the year. This pricey phablet is a powerhouse of mobile computing.
Note7's Iris Scanner Can Unlock Folders and Web Sites
Samsung today announced Samsung Pass, an identification tool that combines the iris scanner and fingerprint reader to verify identity. Samsung Pass will be able to replace passwords for select apps.
Under the terms of the U.S. Note7 Exchange Program owners have the following choices and can take these next steps immediately:
A refund can be obtained at your point of purchase.