Facebook Plans to Bring 'Agents' to Messenger
Facebook today announced Agents On Messenger, bots developed by brands to interact with consumers via Facebook's Messenger app. The company announced the news during the opening remarks of its F8 developer conference. Facebook says advancements in artificial intelligence and natural language processing will allow people to converse with bots just as they would another person. The bots will be able to field complex responses, including images and action buttons. The company has several launch partners already working on bots (1-800 Flowers, KLM Airlines) and hopes companies and developers will adopt the new platform to quickly ramp up the number of agents available for consumers.
Facebook Seeks to Improve Bots for People, Brands, and Developers
Facebook today announced major changes to its Messenger platform that should make bots easier to find and use. To start, Messenger now includes a Discover tab where people can recall recently used bots, as well as use a free-form search field to seek out new bots.
Facebook Updates Messenger Platform to Improve Bots
Facebook hopes new features added to its Messenger Platform will help improve how bots perform within Facebook Messenger. For example, people can now rate bots so developers have more direct feedback on what works and what doesn't.
Instant Games on Facebook Messenger Begins Broad Roll Out
Facebook today said the Instant Games it announced last month are now available to Facebook Messenger users around the world. Instant Games on Facebook Messenger rely on AI-assisted bots that can play turn-by-turn games with single players, as well as help challenge others to games via Messenger.
Microsoft Brings the Power of Cortana and Bots to Skype
Microsoft is giving Skype a boost of intelligence thanks to Cortana and Skype Bots. With Cortana integration, Skype users will be able to do things such as manage their calendar and contacts without leaving the Skype app.