Sprint to Perform House Calls with 'Direct 2 You' Service
Sprint today announced a new service called Direct 2 You, wherein a Sprint technician will bring the store experience to customers who purchase a new phone. According to Sprint, some customers prefer to shop from home, but are uncomfortable setting up their new device on their own. With Direct 2 You, customers can make purchases from afar and still receive the same benefits as buying in stores, such as setting up the phone, transferring content from the old phone to the new one, and tutorials to ensure the customer understands how to use their new device. Sprint said customers can choose to receive their Direct 2 You service at home, job site, or other location. The company is launching the service in its home market of Kansas City today, with plans to expand to Chicago and Miami on April 20, and the rest of the country by the end of the year. At launch 30 techs will be working in the field, but Sprint is preparing an army of about 5,000 technicians to perform the service. Techs will also be able to teach customers how to learn a new operating system if they're switching from an Android device to the iPhone or vice versa. Sprint said eligible upgrade customers will receive a message from Sprint with an offer to try Direct 2 You when it's time for them to update devices. Customers can then choose to respond and set up a Direct 2 You appointment. Sprint's Direct 2 You service will be offered free of charge.
Apple Says iPhone X Will Be Available for Walk-In Purchases In Stores November 3
Oct 24, 2017
Apple today shared a number of details concerning the iPhone X launch, which will officially get under way October 27. First, Apple says Apple Stores will stock the device for launch-day purchases.
FitBit to Update Versa with Quick Replies and Female Health Tracking
Apr 20, 2018
FitBit this week released its Versa smartwatch and said new features for the wearable will arrive as soon as next month. A software update to be made available in May will bring quick replies to people who pair their Versa with an Android device.
Sprint Grows Direct 2 You Footprint By Six Cities
Aug 24, 2015
Sprint today expanded its Direct 2 You service to the metropolitan areas of Minneapolis/St. Paul, Orlando, Phoenix, St.
Sprint's Direct 2 You Reaches Boston, Philly, Atlanta, Houston
Aug 10, 2015
Sprint today expanded its Direct 2 You service to Atlanta, Boston, Houston, and Philadelphia. The service is live in these cities and a number of smaller cities and towns in the surrounding areas.
AT&T Throwing 5G Tech at the Wall to See What Sticks
Jan 31, 2017
AT&T today said it plans to test a wide variety of potential 5G technologies throughout the year as it evolves from 4G LTE to next-generation mobile broadband. For example, the company intends to kick off field trials of AirGig later this year.
I can see ETF waivers coming out of this.
But now, upgrade your phone and bame a tech will come to your house and then you can say "see I told you it doesn't get signal in here".
Of course a tech can't waive your ETF...awkward...I feel for those who will have to do this job.
Like most carriers, Sprint smooths their coverage map, just because the map says you should have coverage doesn't mean you are not in a hole, the structure of the building can also cause loss of signal.