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Verizon Defends Throttling Plan

Article Comments  24  

Jul 31, 2014, 8:23 AM   by Eric M. Zeman   @phonescooper

Verizon Wireless today posted a brief response to FCC Chairman Tom Wheeler regarding the company's plan to throttle the speeds of unlimited LTE customers. "What we announced last week was a highly targeted and very limited network optimization effort," said Verizon, "only targeting cell sites experiencing high demand. The purpose is to ensure there is capacity for everyone in those limited circumstances, and that high users don't limit capacity for others." The company found itself on the defensive after Wheeler expressed disappointment in Verizon's plans. Wheeler called Verizon's move "disturbing" and "deeply troubling." Verizon said today it will file a more formal response with Wheeler after it has a chance to fully review Wheeler's comments.

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Aug 4, 2014, 5:34 PM


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Jul 31, 2014, 10:01 AM


To all those too lazy to use Wi-Fi and be data-hogs on the network, what did you expect a free ride?
At the minimum I believe that this is a change of terms and would release a person that agreed to a 2 year contract under these terms to be released from penalties for early termination.......
I'm pretty sure they expected Verizon to deliver what they promised - unlimited data at the advertised speed for the advertised price. It's not the customer's problem if Verizon can't deliver its advertised product.
Get Verizon's *bleep* out of your throat.

Aug 1, 2014, 9:20 AM

No such speed promises

I hate to break it to those who think that Verizon promised Unlimited data at top LTE speeds. They didn't.
This whole idea of data speeds comes from advertising. When Verizon talks about data speeds of up to 50mbps, which anyone who knows phones knows that such speed can't be handled by a phone. You really only get something like 15 mbps to actually work with.

I currently work in the wireless industry for an indirect retailer. In all the years I've worked, never onece has any verizon contract promised any speed. Not when unlimited was still being offered years ago, not today with tiered data.

For those who want to talk about promises, they should read before they spew out their anti-corperate diatribes. No wireless company promises ...
I am unlimited, and under contract until February.
Verizon "required" me to upgrade my phones from the ones that I had when they acquired Alltel. I told them that as they were the ones making me change phones, I would walk if I could not keep my un...

Aug 1, 2014, 12:22 PM

Keep your Unlimited and upgrade with a contract

I'm a wireless retailer for Verizon (indirect agent). I've been doing this for two years for a whole bunch of customers that were on Verizon and had the Unlimited data feature.

Basically what you need is at least ONE line on the account that DOES NOT have unlimited data.

Verizon allows you to do alternate upgrades, or using someone else's upgrade for yourself. That plays a key role to this. Basically what you do when your line with unlimited data (Line A) is eligible for an upgrade, you take that upgrade and use it as an alternate to the line that doesn't have unlimited data (Line B). Then you do a device change on Line B back to its old device (usually a flip phone or someone on the account that has a limited data amount such as 2 G...

Jul 31, 2014, 10:49 AM

Throttling vs. Net Neutrality

I can't believe this troubles Wheeler, but he's fine with 'net neutrality'. As much as cable companies say neutrality would only add a faster access point for those who pay for it (netflix), in reality, it would throttle those services who refuse to pay for access.

You can tell Wheeler came from the cable companies (he was a Comcast lobbyist), not the wireless industry.
>>I can't believe this troubles Wheeler, but he's fine with 'net neutrality'.

Net neutrality is a good thing. Wheeler's proposed Net Neutrality legislation was exactly the opposite of Net Neutrality and effectively killed it. He's hardly "ok" with ...

Jul 31, 2014, 9:26 AM

Capacity problems on those sites?

Maybe they should add sites instead of targeting users.
But didn't you know the economy is bad and poor Verizon is really struggling to pay the bills. How could we possibly expect them to add more equipment to accommodate the influx of more customers? It's obviously the fault of those evil customers who ar...
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