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Senate Says Wireless Users Bilked By Bogus Charges

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Jul 30, 2014, 11:51 AM   by Eric M. Zeman   @phonescooper

Cellphone users in the U.S. have been fraudulently charged hundreds of millions of dollars, says a report released today by the U.S. Senate Commerce Committee. The Senate is scheduled to hold a hearing on cramming and believes small companies that sell ringtones and other premium text messaging services often fraudulently bill customers who never signed up. The money was collected by the wireless network operators, which keep a cut of the revenue. "Some carrier policies allowed vendors to continue billing consumers even when the vendors had several months of consecutively high consumer refund rates," read part of the report. The FTC recently sued T-Mobile for allowing its customers to be crammed, though T-Mobile vehemently denies the accusation. Earlier this month, a California court shut down six companies that raked in more than $100 million via cramming. The Senate has yet to decide what to do about the matter.

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Jul 30, 2014, 1:10 PM

As usual...

The Senate has its finger on the pulse of america... maybe they should have thought about premium text messaging ten or fifteen years ago when it was much more prevalent and people lost a lot more money, and carriers would still shut you off with an etf for premium messages people didnt even know they were getting. How many people in this entire country of cellular users even use premium SMS anymore?

What fools they must think we are, look over there, its high premium text messaging rates, that is Very Very important in the big scheme of what the Senate is Supposed to do, because there is nothing more important to attend to, all american's don't deserve water. I wonder how much they spent on this 82 page study alone, leading with the lin...
They need to stay in power or many will be going to jail. Not going to name names, but I hope the senate picks up some senators that actual care about this country in NOV.
The American people are fools. Sadly, a lot of us eat that up and listen to what they want us to hear and not what is important.
I don't deny for one moment that these companies tend to be unscrupulous, but let's be clear who actually is to blame for these charges appearing on their bill: the customer. They are the ones indiscriminately providing their cell phone numbers to t...
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