Bulk of Wireless 911 Calls Not Offering Accurate Location
Data culled from the FCC shows that the vast majority - 90% - of 911 emergency calls placed from wireless phones are not providing accurate location data. A company called Find Me 911 filed a Freedom Of Information Act request with the FCC in order to obtain the data. Its analysis suggests only 39,805 of 385,341 emergency 911 calls placed during a six-month period in Washington, D.C. contained the vital Phase II information, which includes the caller's latitude and longitude. The remaining calls contained only Phase I information, which gives emergency responders the location of the nearest cell tower. The cell tower location alone is not considered good enough to find callers who may be in need of assistance. Earlier this year, the FCC issued a Notice of Proposed Rulemaking to make it easier for first responders to find people who make wireless 911 calls. In the short term, the FCC wants wireless network operators to be able to provide the longitude, latitude, and vertical information necessary to determine the exact address and floor from which a wireless 911 call is made indoors. In the long term, the FCC wants operators to offer more granular location data so the wireless 911 caller may be pinpointed down to the room, office, or apartment. The FCC also wants operators to provide location details to first responders faster. The FCC is still fielding comments on it proposal. It believes improving wireless 911 location accuracy could eventually save as many as 10,000 lives per year.
iOS 12 to Give 911 Precise iPhone Location During Emergencies
Apple today said iPhones will soon provide 911 emergency services with more exact locations of callers. Since 2015, Apple has relied on HELO (Hybridized Emergency Location), which uses cellular, GPS, and wifi access points to estimate 911 callers' locations.
Lenovo Says Bug Preventing Moto G Plus from Making 911 Calls On Verizon
Lenovo issued a notice this week warning that the Moto G5 Plus may not be able to connect 911 calls via VoLTE on Verizon's wireless network. The company has identified the bug and expects to issue a software patch in the next week or so.
FCC to Investigate AT&T 911 Outage
FCC Chairman Ajit Pai said the agency will investigate a recent issue on AT&T's mobile network that prevented some 911 calls from going through. The issue occurred Wednesday evening over a period of several hours.
T-Mobile Phones Hanging Up on 911 in Dallas
Hundreds of hang-up calls hitting Dallas' 911 center are causing backlogs, reports the Wall Street Journal, and T-Mobile handsets are to blame. The issue began last fall and occurs when a T-Mobile customer places a legitimate call to 911.
T-Mobile Fined $17.5 Million Over 911 Outage
T-Mobile has settled with the FCC regarding two separate 911 outages on its national wireless network that prevented customers from reaching emergency services for a period of three hours. T-Mobile agreed to pay the FCC $17.5 million in fines and take steps to improve the strength of its network and 911 services.
40% of households are wireless only!