Amazon Refuses to Settle with FTC Over In-App Charges
Amazon has made clear to the Federal Trade Commission that it will not settle with the government over claims it didn't adequately prevent customers from making in-app purchases. Consumers complained that children were able to easily make unwanted in-app purchases from Amazon's Appstore. Amazon has operated its own Appstore for Android and Fire OS apps since 2011. The FTC has threatened Amazon with litigation if it fails to sign a consent decree similar to the one signed by Apple earlier this year. Apple settled with the FTC for $32.5 million in order to avoid any courtroom drama. Amazon believes it responded quickly and adequately to the issue at hand and shouldn't be beholden to government action. The company said in a letter to the FTC that it will defend itself in court. The FTC argues that Amazon needs to require passwords for in-app purchases, make warnings more prominent, and make it easier for customers to receive refunds. Amazon has already provided some refunds. The FTC has yet to file formal charges.
Amazon Adds Alexa AI to iPhone Shopping App
Amazon today made Alexa, its artificial intelligence, available to a much wider selection of devices by adding Alexa to its iOS mobile shopping application. Now any iPhone with the Amazon app aboard has access to Alexa, allowing people to search for and buy goods simply by asking Alexa for it.
Amazon Held Responsible for Kids' In-App Purchases
A federal judge says Amazon deserves to be on the hook for charges rung up by children on mobile devices. Consumers complained it was too easy for children to spend money on in-app purchases without proper authorization.
Amazon Must Repay Customers for In-App Purchases
Amazon will have to reimburse customers whose children ran up large bills making in-app purchases, says a federal judge. The FTC sued Amazon in 2014 following consumer complaints about the ease with which children were able to spend money in apps.
T-Mobile to Explore Settlement with FTC Over Cramming
T-Mobile has signaled to the Federal Trade Commission it is interested in reaching a settlement regarding accusations it unfairly profited from bogus charges foisted onto customers' bills. The FTC sued T-Mobile over its cramming practices, despite T-Mobile's attempts to preempt such legal action by banning premium content and offering refunds to customers.
Parents are at fault.
It's time parents start being parents. Give your toddler an inexpensive, unbreakable toy to play with in case of drop. If you're going to give your kid a damn phone, monitor it.
I'm so sick of hearing how little Jeffrey never does anything wrong or is responsible. Blaming carriers or manufacturers for lack of control. Nothing speaks irresponsibility m...
Well Amazon did kind of set people up...
Not to say parents should take no responsibility but still.
Cause: STUPID parents
The onus should totally be on the responsible, legal adult to educate their own children to not be dumbasses, to respect their property, and to be responsible for what their child does. Idiocy is paramount when it comes to cellular devices and technology.
I totally agree with you, Touchmydong.
Children should not have electronics that have your info on it