Verizon's Billing System Takes a Tumble
Verizon Wireless today confirmed that its billing system is experiencing problems, and in some case preventing customers from accessing or adjusting their accounts. The outages appear to be limited to several states in the northeast, midwest, and south. The problem is not impacting Verizon's cellular network. The company did not say what caused the problem, how many customers are affected, nor how long it might take to resolve.
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Verizon to Let Prepaid Customers Manage their Accounts Through My Verizon App
Verizon Wireless today said its prepaid customers will soon have access to the My Verizon account management tool. Beginning June 28, prepaid customers can download and use My Verizon to pay bills, set up auto-pay, add data, and perform other account-related tasks.
Apple Releases iOS 10.0.2 to Fix Bugs
Apple today made iOS 10.0.2 available to iPhones and iPads in order to resolve some bugs. According to Apple, the small update addresses a problem impacting audio controls, fixes an issue that prevents some app extensions from working, and solves a bug that caused Photos to crash.
AT&T Landline Issue Halts Southeast Wireless Networks
AT&T said a problem with its wireline network was to blame for spotty cellular coverage in portions of Alabama, Indiana, Kentucky, and Tennessee this evening. AT&T, Sprint, T-Mobile, and Verizon Wireless customers in those four states reported connectivity issues starting in the late afternoon.
Verizon Settles with FCC Over 911 Outage
The FCC today said Verizon has settled with the agency over an outage that affected 911 operations last year. In April 2014, 750,000 Verizon Wireless customers in nine California counties were unable to reach 911 for a period lasting 6 hours.
Verizon to Resurrect Unlimited Plan for $80 per Month
Verizon Wireless will on Monday offer unlimited data plans to its customers for the first time since 2011. Verizon's new offer costs $80 per month for a single line with unlimited talk, text, and data; mobile hotspot; calling/texting to Mexico and Canada; and 500 MB of 4G LTE data per day when roaming in Mexico and Canada.