Sprint Revives 30-Day Risk-Free Trial
Sprint today said customers will once again be able to test drive its network and services for a period of 30 days with no risk. The move appears to be a response to T-Mobile's recently announced one-week trial, which lets potential customers try an Apple iPhone 5s on T-Mobile's network for one week for free. Sprint's guarantee says customers not wholly satisfied with their service during the first 30 days may return their handsets for a full refund. Sprint will also waive any activation or service charges incurred during the initial trial period. Sprint used to offer a 30-day satisfaction guarantee, but shortened it to 14 days back in 2011. The satisfaction guarantee is available beginning June 27 to new consumers, select small business customers, and current customers who add a new line of service.
Virgin Mobile USA Relaunches As An iPhone-Only Carrier
Virgin Mobile USA, which is owned and operated by Sprint, transformed itself today into new provider much more closely aligned with the Virgin brand. Significantly, Virgin Mobile USA is now an iPhone-only carrier, meaning Apple's iPhones are the only phones Virgin will sell moving forward.
T-Mobile Talks Up Coverage Improvements, iPhone Deals
T-Mobile said it has doubled the number of square miles covered by its LTE network over the last year, according to a blog post written by CEO John Legere. T-Mobile is on track to blanket another 600,000 square miles of area with LTE by the end of the year.
AT&T, T-Mo, Verizon to Allow Note7 Replacement Exchanges, Too
AT&T, T-Mobile, and Verizon Wireless followed Sprint's lead today and said customers who have a replacement Samsung Galaxy Note7 can exchange the phone for any other sold in carrier stores. T-Mobile specified that any customer can return any phone within the initial 14-day trial period, and that includes both replacement and new Note7 handsets.
Sprint Rolls Out 30-Day Risk-Free Test Drive
Sprint today said it will allow customers to test its network and service for 30 days with a satisfaction guarantee. Customers who aren't satisfied with their service can seek a full refund of all device and service fees up to 30 days after the point of inception.