Twitter Hit with Class Action Suit Over Automated Texts
A consumer filed a class action lawsuit against Twitter this week for sending her unsolicited text messages. Beverly Nunes claims she never used Twitter, but began to receive marketing messages via Twitter's short code service. The problem affects recycled or reassigned phone numbers, which Twitter is supposed to monitor and remove from its marketing. Nunes received messages that were intended for the previous owner of her phone number. Further, Nunes claims Twitter isn't respecting consumers' wish to stop receiving such messages, which are supposed to cease once a consumer replies with "stop" or "unsubscribe." The class action suit wants Twitter to pay $500 for each offending text message under the penalties set forth in the Telephone Consumer Protection Act, which prohibits automated--or robo--calling. The lawsuit is pursuing a total of $5 million in damages. Twitter has not yet responded publicly.
Twitter Sued for Reading Direct Messages
Lawyers in California have filed a class action lawsuit against Twitter alleging that the social network reads private messages sent between users. Specifically, the lawsuit complains Twitter "surreptitiously eavesdrops on its users' private direct message communications.
Text Message Lawsuit Against Yahoo Hits Class Action Status
A Chicago judge on Monday said Yahoo must face a class action lawsuit for sending unsolicited text messages to Sprint customers in 2013. The company was sued by customers who felt automated "welcome" messages tied to Yahoo Messenger amounted to unwanted advertising and violated the Telephone Consumer Protection Act.
FCC Says Lyft Violated Robo-Call Rules
The FCC today cited Lyft for violating rules meant to prevent companies from using autodialers and other automated tools to call or message consumers. According to the FCC, Lyft's terms of service mandates that all customers agree to receive marketing messages.
Twitter to Let Users Review DMs Before Accepting Them
Twitter today put a small buffer between users and unsolicited direct messages. Moving forward, DMs from people who users don't follow will appear as Requests in the Messages tab.
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