Twitter Hit with Class Action Suit Over Automated Texts
A consumer filed a class action lawsuit against Twitter this week for sending her unsolicited text messages. Beverly Nunes claims she never used Twitter, but began to receive marketing messages via Twitter's short code service. The problem affects recycled or reassigned phone numbers, which Twitter is supposed to monitor and remove from its marketing. Nunes received messages that were intended for the previous owner of her phone number. Further, Nunes claims Twitter isn't respecting consumers' wish to stop receiving such messages, which are supposed to cease once a consumer replies with "stop" or "unsubscribe." The class action suit wants Twitter to pay $500 for each offending text message under the penalties set forth in the Telephone Consumer Protection Act, which prohibits automated--or robo--calling. The lawsuit is pursuing a total of $5 million in damages. Twitter has not yet responded publicly.
Twitter to Post Larger Images In Timelines
Twitter today said it is improving the multimedia experience of Twitter.com by changing how it handles images. Moving forward, Twitter will now show full image previews, rather than crop them.
Twitter Brings Read Receipts, Link Previews to DMs
Twitter today said it is enriching Direct Messages with more real-time tools. Moving forward, Direct Messages will be more dynamic than before thanks to read receipts, typing indicators, and web link previews.
Twitter Sued for Reading Direct Messages
Lawyers in California have filed a class action lawsuit against Twitter alleging that the social network reads private messages sent between users. Specifically, the lawsuit complains Twitter "surreptitiously eavesdrops on its users' private direct message communications.
Text Message Lawsuit Against Yahoo Hits Class Action Status
A Chicago judge on Monday said Yahoo must face a class action lawsuit for sending unsolicited text messages to Sprint customers in 2013. The company was sued by customers who felt automated "welcome" messages tied to Yahoo Messenger amounted to unwanted advertising and violated the Telephone Consumer Protection Act.
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