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Twitter Hit with Class Action Suit Over Automated Texts

Jun 20, 2014, 11:06 AM by Eric M. Zeman

A consumer filed a class action lawsuit against Twitter this week for sending her unsolicited text messages. Beverly Nunes claims she never used Twitter, but began to receive marketing messages via Twitter's short code service. The problem affects recycled or reassigned phone numbers, which Twitter is supposed to monitor and remove from its marketing. Nunes received messages that were intended for the previous owner of her phone number. Further, Nunes claims Twitter isn't respecting consumers' wish to stop receiving such messages, which are supposed to cease once a consumer replies with "stop" or "unsubscribe." The class action suit wants Twitter to pay $500 for each offending text message under the penalties set forth in the Telephone Consumer Protection Act, which prohibits automated--or robo--calling. The lawsuit is pursuing a total of $5 million in damages. Twitter has not yet responded publicly.

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Comments

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This forum is closed.

aeternavi

Jun 20, 2014, 12:32 PM

$5M, really?

Ludicrous. $5M in damages my @$$. What did getting these texts do? Demolish your house? Make you lose your car and job? Impregnate your cat?

Welcome to the United States of Lawsuits.

DarkStar

You have to understand its about punishing the offending company. If you sue them for $5 bucks they could care less and not even send their lawyers and nothing will change. But if its $5 mil in damages that will get their attention and get them to st...
(continues)

...

Bababooey

Yup....I agree. I want her lawyer.

KraventheRaven

It's not about the money, it's about sending a messa... ok, it's about the money...

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