T-Mobile Makes It Easy to Get Premium SMS Refunds
T-Mobile today said it will reach out to customers who it believes were charged for unwanted premium SMS services so that they might request a refund. T-Mobile ceased offering premium SMS services last year when it ascertained some providers were charging customers even though the customers never requested the service in question. T-Mobile plans to proactively contact current and former customers who were billed for such services and explain how they can seek a refund from T-Mobile. The notification program will run from July through September. T-Mobile said it will set up a special web site to provide more information about the refund program.