Mass. Debates Cellular Bill of Rights
Oct 10, 2005, 12:20 PM by (staff)
Lawmakers in Massachusetts began debating a mobile phone Bill of Rights last week. The bill would force carriers to disclose dead zones, revise their monthly statements to be more clear and legible, limit contracts to one year and allow customers to terminate their contract with 30 days without penalties. These rights appear to be modeled after the short-lived Bill of Rights that was enacted by the California Public Utilities Commission. Attempts to revive a bill like this in California have failed, however all national carriers still offer most if not all these options to subscribers there. It is possible the mere threat of a bill will coerce carriers to offer the same advantages to Mass. subscribers.
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