FCC Dings Sprint $7.5M for Do-Not-Call Violations
Sprint has agreed to pay the Federal Communications Commission a record fine of $7.5 million for making unwanted calls and sending unwanted text messages to consumers. The FCC says Sprint failed to honor its customers' requests to be left alone. According to the FCC, the fine is the largest ever for such violations. In addition to the financial penalty, the FCC set a consent decree in order to shape Sprint's behavior moving forward. Sprint has agreed to create and enact a plan to ensure the company will comply with the FCC's do-not-call rules. Sprint must name a senior manager to oversee compliance with the rules and implement a training program to ensure that do-not-call requests are honored and added to or stricken from the correct lists. Last Sprint must report any violations of the do-not-call rules to the FCC. The FCC expects to see an initial report from Sprint within 90 days, followed by annual reports for the next two years. Consumers have been able to add their phone numbers to the do-not-call registry since 2003. The idea is to prevent marketers from placing unwanted phone calls to consumers.
FCC Fines Total Call Mobile $51M for Lifeline Violations
The FCC says Total Call Mobile abused the Lifeline program and received millions in improper reimbursements for duplicate and ineligible consumers. The FCC alleges that Total Call Mobile employees "willfully and repeatedly" violated FCC rules regarding Lifeline enrollment and unjustly enriched the company.
FCC Adopts Strong Anti-Robocall Rules
The FCC today adopted a set of rules proposed in May that make it harder for telemarketers and others to place unwanted calls or send unwanted messages to wireless phones. The new laws provide clarity for businesses and consumers on when robocalls and other phone-based outreach is permitted.
FCC Moves to Better Protect Against Unwanted Calls
FCC Chairman Tom Wheeler today circulated a new proposal for taming unwanted robocalls and text messages to mobile phones. According to the FCC, the proposal is a response to more than a dozen petitions seeking clarity on when robocalls and other phone-based outreach is permitted.
T-Mobile Settles FCC's Rural Dropped-Call Complaint for $40M
T-Mobile today agreed to pay the FCC a fine of $40 million to settle two separate violations. First, the FCC concluded that T-Mobile failed to connect calls to customers served by three rural phone companies in Wisconsin.
We'll be damned if they are allowed to acquire T-Mobile.