Apple Says iMessage Fix Is On the Way
Apple has acknowledged a problem with its iMessage service that is disrupting message delivery. The problem occurs on devices running iOS 7. It first indicates that messages have been successfully delivered, but then later shows messages as unsent. "We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update," said Apple in a statement provided to the Wall Street Journal. "In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users." Restarting the device or turning iMessage off temporarily resolves the issue.
Apple Overhauls iMessage to Compete with Snapchat and Messenger
Apple today showed off a new version of iMessage bound for iOS 10 that should help the app compete with the likes of Snapchat and Facebook Messenger. The new iMessage app makes it far easier to find and use emoji, which now appear bigger on the screen.
T-Mobile Using Apple Business Chat to Bring Customer Service to iMessage
T-Mobile today said its iPhone customers can use the new Apple Business Chat feature to converse directly with T-Mobile customer service representatives. Apple Business Chat is a tool added via iOS 11.3, which Apple distributed to iOS devices last month.
iOS 11.2.6 Fixes Character-Based Messaging Bug
Apple today released iOS 11.2.6 to resolve several bugs. Primarily, the minor update tackles an issue where using certain characters could cause apps such as iMessage and WhatsApp to crash.
Apple Releases iOS 10.0.2 to Fix Bugs
Apple today made iOS 10.0.2 available to iPhones and iPads in order to resolve some bugs. According to Apple, the small update addresses a problem impacting audio controls, fixes an issue that prevents some app extensions from working, and solves a bug that caused Photos to crash.
Apple Prepping Fix for Message Bug that Crashes iPhones
Apple says it has a patch in the works that will counter a bug causing iPhones, iPads, Apple Watches, and even Macs to crash. The bug occurs when people receive a message with certain Indian language characters in apps including iMessage, Facebook Messenger, and WhatsApp.