Apple Says iMessage Fix Is On the Way
Apple has acknowledged a problem with its iMessage service that is disrupting message delivery. The problem occurs on devices running iOS 7. It first indicates that messages have been successfully delivered, but then later shows messages as unsent. "We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update," said Apple in a statement provided to the Wall Street Journal. "In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users." Restarting the device or turning iMessage off temporarily resolves the issue.
Apple Overhauls iMessage to Compete with Snapchat and Messenger
Apple today showed off a new version of iMessage bound for iOS 10 that should help the app compete with the likes of Snapchat and Facebook Messenger. The new iMessage app makes it far easier to find and use emoji, which now appear bigger on the screen.
Apple Releases iOS 10.0.2 to Fix Bugs
Apple today made iOS 10.0.2 available to iPhones and iPads in order to resolve some bugs. According to Apple, the small update addresses a problem impacting audio controls, fixes an issue that prevents some app extensions from working, and solves a bug that caused Photos to crash.
Apple Provides iMessage Bug Workaround
Apple today published steps consumers can take to temporarily resolve a bug impacting iMessage. Some users who receive a specific string of characters report that their iMessage app crashes.
Apple Confirms It's Developing Fix for iMessage Bug
Apple today confirmed reports of an iMessage-based bug that can cause iPhones to crash. "We are aware of an iMessage issue caused by a specific series of unicode characters and we will make a fix available in a software update," said Apple to Reuters.
Apple Releases Tool to Remove Numbers from iMessage
Apple has published a tool on its web site that makes it easy for people to remove their phone number from iMessage. Phone users who switch away from the iPhone but keep the same number sometimes lose text messages from other iPhones because Apple keeps them within the iMessage service.