Verizon Total Mobile Protection Adds Device Coaching
Verizon Wireless today rolled out Total Mobile Protection, a new offering that bundles together device help, protection, and insurance in one all-encompassing service. The service includes tech support from Verizon Wireless’ Tech Coaches, who can help customers manage a variety of their devices' features. It bundles in more robust security, including protection from viruses, malware, and other mobile threats via the Verizon Mobile Security app. Last, it also provides device insurance against drops, breaks, and lost/stolen hardware. Verizon's Total Mobile Protection service costs $10 per month and is available beginning today.
Verizon Selling the Ultra-Rugged Sonim XP5
Verizon Wireless today added the Sonim XP5 to its roster of rugged handsets. The XP5 is a bar-style feature phone that includes push-to-talk service (with a dedicated PTT button) for the working set.
T-Mobile Device Insurance Plan Adds ID Protection
T-Mobile today rolled out a new option for those seeking to protect not only their expensive smartphone, but themselves. The new Premium Device Protection Plus monthly insurance plan adds McAfee Security for T-Mobile with ID Protection.
Verizon Drops Screen Repair Cost to $29 for Insurance Enrollees
Repairing a cracked smartphone display just got cheaper. Verizon Wireless today said those who subscribe to its Total Mobile Protection device insurance program will be charged $29 per screen repair, down from the previous charge of $49.
Verizon to Charge More for Insurance, But Drop Screen Repair Cost
Verizon Wireless plans to adjust the cost structure of its Total Mobile Protection device insurance program. Subscribers will see their monthly costs go up, but will see savings on select repairs.
Either way, I find it insulting and condescending that they are offering a plan, a plan one must pay for, to have a tech support person baby you into how to take care of your device and what not to download.
As we all know, Verizon is all about locking down its devices and network - so having someone say, "Oh you shouldnt download that app, it could be harmful" is like another way of them coddling their network and saying, "No tethering, no Google Wallet"