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Sprint to Slice 800 Customer Service Jobs

Article Comments  25  

Aug 27, 2013, 1:13 PM   by Eric M. Zeman

Sprint today confirmed that it plans to cut about 800 jobs from its customer service organization. The move, said Sprint, reflects improved levels of customer satisfaction and the fewer resulting calls to its customer service representatives. A Sprint spokesperson said the cuts reflect "organizational adjustments being made to meet the changing needs of our business." Most of the cuts will come from Sprint locations in Texas. The company plans to maintain about 40,000 employees. Sprint recently closed its acquisition of Clearwire, while at the same time, SoftBank closed its equity acquisition of Sprint.

more info at Bloomberg »

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Subject Author Date
ANOTHER Open Letter To Daniel R Hesse & Bob Johnson DrDude Aug 31, 2013, 9:30 PM
Open Letter To Daniel R Hesse & Bob Johnson MadFatMan Aug 29, 2013, 2:03 PM
the fewer resulting calls to its customer service representatives. Haggard Aug 27, 2013, 2:21 PM
Can Vouch.. here's why... ReaperXero Aug 27, 2013, 5:21 PM
 
 
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