U.S. Cellular Payment System Upgrade Runs Into Trouble
U.S. Cellular has encountered trouble with its customer billing system after performing a system upgrade late last week. "We experienced system issues last Friday and over the weekend that affected the ability to process some customer transactions," said a U.S. Cellular representative to Phone Scoop in an email. "This is leading to longer than normal wait times when calling customer service, as well as extended wait times at our retail locations. The billing system is currently available through our Customer Service channel, but some stores are experiencing intermittent issues. We are working to fix these issues as soon as possible and apologize for any inconvenience this has caused." U.S. Cellular's Facebook page is rife with customer complaints about the billing system errors. According to U.S. Cellular, the new billing system will improve its ability to service customers once the ongoing issues are resolved.
from U.S. Cellular
NYC Reaches Full Cellular Coverage In All Subway Stations
New York Governor Andrew Cuomo today announced that by January 9th, all underground subway stations in New York City will have cellular and Wi-Fi coverage. The system was built and is maintained by Transit Wireless, which confirmed to Phone Scoop that this milestone includes all four major wireless carriers, at all covered stations.
ZTE's Axon 7 Scores Android 7.1.1
ZTE today began pushing Android 7.1.1 to its Axon 7 flagship smartphone. The Axon 7 is one of the first devices other than Google's own Pixel handsets to receive this update.
Microsoft Still Working Through Windows 10 Mobile Builds
Microsoft today said new builds of the Windows 10 Mobile Technical Preview are on the way, even if they are rolling out slower than the company hoped. In a blog post, Microsoft explains that it encountered several large issues that forced it to reset its approval process three times over the past several weeks.
T-Mobile Customer Data Exposed in Hack
T-Mobile today said the personal data of some 15 million customers and applicants was lifted through a hack of Experian, a third-party credit agency that performs services for T-Mobile. According to T-Mobile, the hack exposed customer and potential customer records, including names, addresses, birthdates, and social security numbers between September 2013 and September 2015.
That's really sugar coating it