U.S. Cellular Payment System Upgrade Runs Into Trouble
U.S. Cellular has encountered trouble with its customer billing system after performing a system upgrade late last week. "We experienced system issues last Friday and over the weekend that affected the ability to process some customer transactions," said a U.S. Cellular representative to Phone Scoop in an email. "This is leading to longer than normal wait times when calling customer service, as well as extended wait times at our retail locations. The billing system is currently available through our Customer Service channel, but some stores are experiencing intermittent issues. We are working to fix these issues as soon as possible and apologize for any inconvenience this has caused." U.S. Cellular's Facebook page is rife with customer complaints about the billing system errors. According to U.S. Cellular, the new billing system will improve its ability to service customers once the ongoing issues are resolved.
from U.S. Cellular
NYC Reaches Full Cellular Coverage In All Subway Stations
New York Governor Andrew Cuomo today announced that by January 9th, all underground subway stations in New York City will have cellular and Wi-Fi coverage. The system was built and is maintained by Transit Wireless, which confirmed to Phone Scoop that this milestone includes all four major wireless carriers, at all covered stations.
Verizon's Billing System Takes a Tumble
Verizon Wireless today confirmed that its billing system is experiencing problems, and in some case preventing customers from accessing or adjusting their accounts. The outages appear to be limited to several states in the northeast, midwest, and south.
ZTE's Axon 7 Scores Android 7.1.1
ZTE today began pushing Android 7.1.1 to its Axon 7 flagship smartphone. The Axon 7 is one of the first devices other than Google's own Pixel handsets to receive this update.
Verizon's Billing System Restored
Verizon Wireless said its billing system was restored fully early today. The company explained that a software update performed two days ago led to the problem, which prevented customers from accessing their accounts.
Microsoft Still Working Through Windows 10 Mobile Builds
Microsoft today said new builds of the Windows 10 Mobile Technical Preview are on the way, even if they are rolling out slower than the company hoped. In a blog post, Microsoft explains that it encountered several large issues that forced it to reset its approval process three times over the past several weeks.
That's really sugar coating it