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AT&T Blocking Video Chats in Google Hangouts

Article Comments  16  

May 16, 2013, 7:25 AM   by Eric M. Zeman   @phonescooper

AT&T customers who install the new Google Hangouts application on their Android devices cannot use one of the main features: video chats. When they attempt to start a video chat, a message appears prompting them to connect to a Wi-Fi network; the feature won't work on AT&T's cellular network. When reached for comment, AT&T explained that AT&T customers are free to download any third-party video chat app they wish and they'll work fine. Apps that come preloaded, however, must be enabled by the developer for use over AT&T's cellular network. AT&T did not address Google Hangouts directly, but it implied that 1. Google Hangouts qualifies as a "preloaded" app because it replaces the Google Talk app on Android handsets, and 2. Google did not follow the proper protocols required by AT&T in order for the app to function over its cellular network. Google Hangouts for iOS, which qualifies as a third-party download on the iPhone, functions properly over AT&T's cellular network. Google Hangouts for Android works fine on the cellular networks of other carriers. Google has not yet offered a clarification on the matter.

more info at SlashGear »
more info at The Verge »



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Subject Author Date
Sounds like ATT is acting like a bunch of... tjobrien21 May 17, 2013, 1:22 PM
isn't it sp_5015 May 16, 2013, 8:18 AM
I think it'll be interesting to see how this turns out. Jellz May 16, 2013, 9:18 AM
There's already a hack for it. Versed May 16, 2013, 7:50 PM
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