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FCC Says U.S. Carriers Complied with 'Bill Shock' Rules

Article Comments  19  

Apr 18, 2013, 4:08 PM   by Eric M. Zeman   @phonescooper

The Federal Communications Commission today boasted that its attempts to prevent "bill shock" have proven mostly successful. According to the FCC, the bulk of American wireless customers are protected from bill shock because most U.S. wireless network operators met the April 17 deadline to provide free, automatic alerts to customers who approach or exceed their wireless plan limits. Before the program was put into motion 18 months ago, some consumers complained about receiving large bills with no warning from their carrier that they had exceeded plan limits. "This milestone is a clear win for consumers," said Chairman Julius Genachowski. "These text alerts will allow consumers to enjoy the benefits of mobile without unexpected hits to their wallets."

more info at FCC »

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Comments

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Ken6271

Apr 18, 2013, 6:32 PM

Really????? It's called

Taking responsibility for your own wireless account and using the available self service options that that carrier provides. What kind of world are we living in? Bill shock...what a joke!!! The Senate will pass this but not new gun laws...wow!
Ken6271 said:
Taking responsibility for your own wireless account and using the available self service options that that carrier provides. What kind of world are we living in? Bill shock...what a joke!!! The Senate will pass this b
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Ken wow are you completely lost? Comparing this to gun legislation? Where the in the bill of rights or constitution does it say a carrier and the fcc can't help people from getting screwed by greedy jerks?? I mean comparing gun legislation to a bill s...
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100% agreed

You are agreeing to the service, it is your own responsibility to know, and track your usage. You don't need a calculator, every single carrier has star and pound codes you can dial directly into the device to retrieve anything you need...
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This is why I love having service with Ting Wireless.

ONE TIME I went into my account and set it up to shut down data service when a certain threshold is met. When that happens, I have to log into their website and click an override button to reac...
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