ZipWhip to Deliver Text Messages to Business Lines
ZipWhip today expanded its cloud-based text messaging system to include business landlines. The new functionality means that companies will be able to receive text messages, such as service inquiries, from consumers rather than phone calls. The system also allows those business landlines to send text messages, such as appointment reminders, to customer cell phones. The tool is meant to help give businesses another avenue through which to communicate with customers. Companies interested in the landline text messaging system won't have to change their existing telephony provider, as ZipWhip's service is handled online.
AT&T Customers Will Be Able to Send Text Messages via Amazon Echo
The AT&T Send Message Skill, set to be made available on November 19, will let AT&T customers send text messages by asking their Amazon Echo to do it for them. The skill we be added to the Amazon Alexa application (for Android and iOS).
Text Request Lets People Text Businesses Rather Than Call
Text Request, a Tennessee-based startup, firmly believes that consumers would prefer to send text messages to businesses rather than call them. The company this week launched a service that allows businesses to accept and respond to customer queries via text messages.
Microsoft's 'Send' App is More Messaging than Email
Microsoft today released a new email application called Send. The idea behind Send, developed by Microsoft Garage, is to let people send quick messages to one another while still harnessing the power of corporate email.
AT&T iPhones Gain International WiFi Calling Via iOS 9.3
AT&T customers who have newer iPhones can now make WiFi calls when traveling abroad. The company enabled international WiFi calling with the iOS 9.3 update from Apple and refreshed carrier settings.
FCC Moves to Better Protect Against Unwanted Calls
FCC Chairman Tom Wheeler today circulated a new proposal for taming unwanted robocalls and text messages to mobile phones. According to the FCC, the proposal is a response to more than a dozen petitions seeking clarity on when robocalls and other phone-based outreach is permitted.