FCC Adopts Proposed 911 Resiliency Recommendations
The Federal Communications Commission today took more steps to make sure the country's 911 emergency system is able to remain functional during events such as natural disasters. It formally adopted a Notice of Proposed Rulemaking that will see it implement four major recommendations for strengthening and maintaining 911 systems. Moving forward, the recommendations will serve as best practices used by the government and individual service providers to ensure the resiliency of their networks. The FCC wants to periodically audit 911 circuits for physical diversity; ensure that providers have adequate central office backup power; ensure that providers maintain reliable and resilient network monitoring systems; as well as create a system for certifying equipment, reporting problems, and managing compliance with the new rules. Today's action follows several months of dialog between the FCC, the Department of Homeland Security and industry players after 911 emergency systems were damaged in several states during a storm last year.
T-Mobile Fined $17.5 Million Over 911 Outage
T-Mobile has settled with the FCC regarding two separate 911 outages on its national wireless network that prevented customers from reaching emergency services for a period of three hours. T-Mobile agreed to pay the FCC $17.5 million in fines and take steps to improve the strength of its network and 911 services.
FCC Adopts Rules for Text-to-911 for All Messaging Apps
The FCC today formally adopted rules that will require all providers of messaging services to enable their apps with text-to-911 capabilities. Earlier this year the FCC said industry players outside the four major wireless network operators need to get on board.
Bulk of Wireless 911 Calls Not Offering Accurate Location
Data culled from the FCC shows that the vast majority - 90% - of 911 emergency calls placed from wireless phones are not providing accurate location data. A company called Find Me 911 filed a Freedom Of Information Act request with the FCC in order to obtain the data.
Verizon Settles with FCC Over 911 Outage
The FCC today said Verizon has settled with the agency over an outage that affected 911 operations last year. In April 2014, 750,000 Verizon Wireless customers in nine California counties were unable to reach 911 for a period lasting 6 hours.
FCC Doles Out More Fines Over 911 Outage
The FCC today announced more fines being levied against telecommunications providers who failed to meet their emergency call obligations during the 911 outage of April 2014. CenturyLink settled for a record fine of $16 million and Intrado Communications settled for $1.4 million.